About Valiram
Valiram is a retail company founded in 1935.
The company has expanded to become a global retail industry with 520+ locations in 10 different countries.
By 2027, we will be more than doubling our size to 1200, with an expected 5,500+ employees under Valiram Group.
Learn more about us atwww.valiram.com
About our Brands
Beauty(Victoria's Secret, Bath & Body Works, Rituals, Molton Brown)
Fashion(Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
Accessories(Swarovski, Mont Blanc)
Travel Retail(Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)
F&B & Confectionery Retail(Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party)
Watches(Swiss Watch, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)
About our Company's Culture
We celebrate diversity with 32 nationalities spread across our team.
To embrace this diversity, we celebrate various festivities all year round such as Hari Raya, Malaysia Day, Chinese New Year, Deepavali, and Christmas.
You can engage in various activities monthly including badminton, hiking, running, and language classes to meet other employees from across our brands and head office.
All activities are free of charge!
About the brand:Läderach Swiss Chocolatier is a decades-long family business specializing in luxury Swiss Chocolate.
Our sweet beginnings are rooted in our founder's hometown of Glarus, Switzerland, where Rudolf Läderach Junior opened the first factory in 1962.
By expertly finishing them by hand, we transform exquisite ingredients into moments of joy and pleasure.
Made in Switzerland, our delicacies promise a sensory experience of flavors and textures.
About the role:The Store Manager will be responsible for driving sales growth and profitability of the Laderach Chocolate brand in the store.
This role requires driving retail excellence in line with Brand and Valiram standards.
Key Responsibilities Areas:
1) Sales and Operations
Lead the retail store team to drive monthly sales targets.
Execute accurate, timely sales planning and forecasting to the store team.
Conduct store briefings with the store team to communicate sales directions laid out by business expectations.
Provide directions in operational aspects of the store with adherence and compliance to retail operations standards.
Drive associate behavior and productivity.
Build and maintain clienteling in the business to achieve sales growth.
Provide insights into localized pricing strategy and competitor insights and implement appropriate changes to maximize sales and increase local market presence.
2) Brand Management:
Maintain and enhance the brand's image and identity.
Ensure all store standards reflect the brand's luxury positioning and adhere to brand guidelines.
Work with Visual Merchandising to ensure that the store environment is enticing, effective, and in line with Brand Guidelines.
Strategize and implement brand communication needs in keeping with the integrity of the brand and regional appeal.
3) Inventory Management
Evaluate stock requirements and ensure timely replenishment.
Ensure maximum stock turns and control aged inventory.
Guarantee Inventory Integrity.
4) Budget Management:
Achieve business plan profit.
Plan and maximize the sales and profit contribution of the Brand.
Develop annual business plans to reflect brand positioning and negotiate key aspects of the planned delivery with the brand principal.
Monitor and report on budget performance, adjusting as needed.
5) Team Leadership
Manage rosters of all staff/all stores and be responsible for Store team performance.
Conduct timely staff appraisals and quarterly performance reviews.
Improve staff morale leading to a positive and dynamic working attitude.
Ensure staff conduct themselves in a proper and professional manner in compliance with theCode of Business Conduct.
KEY REQUIREMENTS:
Bachelor's degree in Business Management, or a related field.
A Master's degree is a plus.
Minimum of 5 years of experience in brand management within the luxury retail industry.
Strong strategic thinking and creative problem-solving skills.
Strong business acumen and retail metrics.
Excellent command of both written and spoken English.
Exceptional communication and presentation skills.
In-depth knowledge of luxury fashion and current market trends.
Strong organizational and stakeholder management skills.
Analytical, meticulous, and good with numbers.
Excellent communication, results-oriented, and self-motivated.
Proficient in MS Office.
Willingness to travel as needed for industry events and brand activities.
Desired Skills:
Passion for luxury goods and an understanding of luxury consumer behavior.
Strong leadership and team management skills.
Knowledge of customer service skills and problem-solving.
Experience with fashion international markets.
Why work for us?
We're more than just a job; we're a place where you can develop your skills, collaborate with a fantastic team, and have fun along the way!
Here's why you'll love working with us:
Level Up Your Career:
Upskill at Your Pace: Our comprehensive online training platform offers courses in communication, leadership, Excel, and more – investing in your growth.
Proven Development Track: Last year alone, we conducted 150 trainings and empowered 65% of employees to develop their skills and competencies, paving the journey to career growth and advancement.
Fun & Vibrant Workplace:
Engaged & Connected: We host numerous employee engagement activities like V-Club to build connections and a strong sense of community.
Celebrate Together: We value cultural traditions and celebrate major national festivals with the whole team!
Express Yourself: Enjoy the freedom of a fashionable dress code.
Rewarding Benefits:
Shop Like an Insider: Employees can enjoy staff purchase discounts up to 30% for all the brands we cover, as well as friends & family sales annually.
Life Balance & Support: We offer a comprehensive benefits package including Birthday Leave, Hospitalization Leave, Study Leave, Calamity Leave, Compassionate Leave, Maternity/Paternity Leave, and Marriage Leave, to support you throughout life's stages.#J-18808-Ljbffr