Management - Area/Multi-site (Retail & Consumer Products)
Location: Factory Mobile Kota Bharu, Kelantan Company Overview: Factory Mobile is a leading retail organization committed to providing high-quality products and exceptional customer service. With a dedication to innovation and a focus on excellence, we strive to be at the forefront of the retail industry. As we continue to expand our operations across multiple locations, we are seeking a dynamic and experienced Retail Regional Manager to join our team.
Job Description: As the Retail Regional Manager, you will be responsible for overseeing the operations of multiple retail outlets within a designated region. Your primary objective will be to drive sales growth, ensure operational efficiency, and uphold the company's standards of excellence across all locations. Key responsibilities include:
Leadership and Team Management: Provide leadership and direction to a team of Store Managers and retail staff within the region. Foster a culture of teamwork, accountability, and continuous improvement. Set clear performance expectations and provide coaching and development opportunities to ensure the success of each store.
Operational Oversight: Monitor the operational performance of each retail outlet within the region, including sales performance, inventory management, and customer service levels. Implement standardized processes and procedures to ensure consistency and efficiency across all locations.
Sales Strategy and Performance: Develop and execute sales strategies to drive revenue growth and achieve sales targets across the region. Analyze sales data and market trends to identify opportunities for expansion and optimization. Work closely with Store Managers to implement effective sales tactics and promotional campaigns.
Budget Management: Develop and manage the regional budget, including sales forecasts, expenses, and profitability targets. Monitor financial performance against targets and implement corrective actions as needed to ensure financial objectives are met.
Training and Development: Oversee the training and development initiatives for Store Managers and retail staff within the region. Provide guidance on product knowledge, sales techniques, and customer service best practices. Identify talent gaps and implement strategies to enhance the skillset of the team.
Vendor and Stakeholder Relations: Build and maintain strong relationships with vendors, suppliers, and other stakeholders within the region. Negotiate favorable terms and agreements to support the needs of the retail outlets. Act as a liaison between corporate headquarters and regional locations to ensure alignment with company goals and objectives.
Compliance and Standards: Ensure compliance with company policies, procedures, and standards across all retail outlets within the region. Monitor adherence to health and safety regulations, merchandising guidelines, and operational protocols. Address any compliance issues or concerns in a timely and effective manner.
Reporting and Analysis: Prepare regular reports on regional sales performance, inventory levels, and operational metrics. Conduct in-depth analysis to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management for strategic decision-making.
Qualifications:
Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field. Proven experience in retail management, with a minimum of [insert number] years in a leadership role overseeing multiple locations. Strong leadership and management skills, with the ability to inspire and motivate a diverse team. Excellent communication, negotiation, and interpersonal abilities. Solid understanding of retail operations, including sales management, inventory control, and customer service. Proficiency in Microsoft Office suite and retail management software. Ability to travel within the region and work flexible hours, including evenings, weekends, and holidays, as needed. Knowledge of industry trends, market dynamics, and competitive landscape. Your application will include the following questions: What's your expected monthly basic salary?
How many years' experience do you have as a Retail Area Manager?
How many years' experience do you have in the retail industry?
How many years of retail management experience do you have?
How many years' experience do you have as a manager / team lead?
Do you have experience with inventory management?
Which of the following Microsoft Office products are you experienced with?
Factory Mobile was established since 2016 and had standing firmly by having 8 branches in Malaysia. Factory Mobile vision's is to be gadget solution by represents the latest & varieties good qualities of products & services based on customer's need.
In Factory Mobile, customers can get their need on one place starting from smartphone repair & services, purchase new smartphone and trade in, telco activation, gadget & accessories, laptop & tablet and others. Therefore, we are strive on having a good workforce that can help us continue expand our business.
All of our staff are giving chances to expand their career to a much higher position starting from below till they become the owner of Factory Mobile themselves. We also care for our staff welfare by providing all kind of incentive and bonuses.
Factory Mobile was established since 2016 and had standing firmly by having 8 branches in Malaysia. Factory Mobile vision's is to be gadget solution by represents the latest & varieties good qualities of products & services based on customer's need.
In Factory Mobile, customers can get their need on one place starting from smartphone repair & services, purchase new smartphone and trade in, telco activation, gadget & accessories, laptop & tablet and others. Therefore, we are strive on having a good workforce that can help us continue expand our business.
All of our staff are giving chances to expand their career to a much higher position starting from below till they become the owner of Factory Mobile themselves. We also care for our staff welfare by providing all kind of incentive and bonuses.
Perks and benefits
Medical
Miscellaneous allowance
Loans
Parking
Vision
Monthly bonus, annual bonus, maternity leave, pate
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