Job Description Key Responsibilities - RPA Development: RPA Developer designs and develops new processes and enhancements using core workflow principles within the RPA technology
Analyze new process automation candidates, quickly assessing the feasibility and accurately estimate development effort.
Apply RPA workflow design best practices when developing or maintaining workflows.
Apply agile practices and principles to maximise business value and continuously improve the delivery of the right customer outcomes
Review workflows developed by other RPA Developers to ensure compliance with internal control/security / audit requirements.
Provide maintenance to production workflows by ensuring second level support for workflow incidents investigate reported errors, agree on error severity and propose resolution.
For workflow support tasks, respect SLAs agreed with business for workflow downtime.
Report issues to third level support (RPA vendor) if incidents cannot be solved by the internal team ensure development fix, unit testing, and production deployment preparation.
Configure enhancements /change requests to already automated processes.
Work within project planning constraints, communicating any identified project risks and issues to the RPA manager accordingly
Work collaboratively with Business Analysts and Product Owners during test phases and UAT to test, debug and overcome issues.
Key Responsibilities - Product Development: Execute full software development life cycle (SDLC)
Develop flowcharts, layouts and documentation to identify requirements and solutions
Write well-designed, testable code
Produce specifications and determine operational feasibility
Integrate software components into a fully functional software system
Develop software verification plans and quality assurance procedures
Document and maintain software functionality
Troubleshoot, debug and upgrade existing systems
Deploy programs and evaluate user feedback
Comply with project plans and industry standards
Ensure software is updated with latest features
WHO YOU ARE: Possesses good communication skills with the ability to present technical details to a non-technical audience.
A good team player collaborates well in cross-functional teams.
Business ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution.
Basic to an average understanding of business processes
Technical experience in developing and testing software on a Windows platform and adhering to a structured and documented methodology
Experience with developing and implementing automated RPA processes as a certified developer, or openness towards learning new technologies.
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer. Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Software Development, Workflow Design, Sdlc
