ROLE PROFILE Principal Accountabilities:
(Areas such as planning, organising, directing, innovating, budgeting, staffing etc. as well as meeting specific objectives within the job purpose.)
For the relevant buying customers (both existing and new) and/or region the SAM is accountable for:
• Generating Elementary revenue and profit of a portofolio of direct buying and new customers
• Serving as the main point of contact for all Elementary customer account management matters to build strong and sustainable client relationships, support needs timely and appropriately according Elementary strategy and Revenue threshold for maintaining and growing Revenue.
• Identifying potential areas of improvement and liaising with cross-functional internal teams to improve the entire Customer Experience
• Proactively Support SBU's Business Development Teams to industrialize new production, to identify translation opportunities for existing applications or to introduce Elementary at relevant buying accounts.
• Managing Price Quotation within the agreed time frame and negotiate prices as per defined authority in pricing tool and close agreements to maximize profits and prolong succesful relationship
• Forecast and track account's KPIs
• Monitor and analyse customer's use of our product vs competitive products to gain additional market share where possible
• Document progress, issues, and support needs to allow oversight of forward momentum and business decision making
• E-commerce platform supper user, to support customers and interface internally if needed. About Victrex Victrex is an innovative world leader in high-performance PEEK (Poly Ether Ether Ketone) and PAEK (Poly Aryl Ether Ketone) polymer solutions focusing on the strategic markets of automotive, aerospace, energy and industrial, electronics and medical. Every day, millions of people use products and applications containing our materials – from smartphones, aeroplanes and cars to energy operations and medical devices.
With over 40 years' experience, we are developing world leading solutions with PEEK and PAEK-based polymers and selected semi-finished and finished parts which enable environmental and societal benefit for our customers and our markets and drive value for our shareholders
Vision and culture At Victrex we have a clear purpose: to bring transformational and sustainable solutions which address world material challenges every day.
This underpins our core values; passion, innovation and performance which are at the heart of our business.
Our culture is shaped by how we work together, driving for results with a focus on customers, continuous improvement and doing the right thing. Our values, passion, innovation, and performance are at the heart of our business and we value and recognise how every employee plays an important role in enabling us to deliver our growth strategy.
Sustainability is core to our strategy. We are committed to reducing our environmental footprint while supporting society through our sustainable products and making a positive impact on our local communities. We have recently become winners of the prestigious Ecovadis Silver Award, which is a universal acknowledgement of our sustainability rating as being in the top 5% of over 75,000 companies. We are also proud to be recognised as a 'Disability Confident' employer.
Our aim is to provide the support of accessibility and community within Victrex for everyone. So, if you need any help, advice or just want a confidential chat regarding any Diversity, Equity or Inclusion matters even before you apply to Victrex, then here is what you need to know:
The enabling support that Victrex prides itself on giving, starts from when anyone applies or wants to apply to join our team.
We are always here to help provide any 'reasonable adjustments' you may need during your application process. So please contact us to discuss your specific requirements in more depth.
We even have a dedicated email that anyone can use to reach out for help, advice, and a confidential chat......whatever you need to know, and to help ensure an equitable solution, that's right for you, right from the start!
That email is: ******** Victrex values diversity and encourages applications from all
sections of the community.Please talk to us about flexible working.
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