**Job Scope for Sales Administrator**:A Sales Administrator plays a crucial role in supporting the sales team and ensuring the smooth operation of sales processes within an organization. Here's an overview of the typical job scope for a Sales Administrator:- **Order Processing**: Process sales orders received from customers accurately and efficiently. This involves verifying order details, entering them into the system, and coordinating with other departments such as logistics and finance to ensure timely delivery and payment processing.- **Customer Support**: Provide assistance to customers regarding product inquiries, order status, delivery schedules, and other related queries. Address customer concerns promptly and professionally to maintain high levels of customer satisfaction.- **Sales Coordination**: Coordinate with the sales team to facilitate sales activities and support their efforts in achieving targets. This may include scheduling appointments, preparing sales materials, and compiling sales reports or data analysis as needed.- **Documentation and Filing**: Maintain organized records of sales transactions, customer communications, contracts, and other relevant documents. Ensure all paperwork is accurately completed, filed, and easily accessible for reference purposes.- **Inventory Management**: Assist in monitoring inventory levels and coordinating replenishment orders as needed. Keep track of stock movements, update inventory records, and communicate any discrepancies or shortages to relevant stakeholders.- **Sales Reporting**: Generate regular sales reports and performance metrics to provide insights into sales trends, customer behavior, and overall performance. Analyze data to identify areas for improvement and support strategic decision-making by management.- **Administrative Support**: Provide general administrative support to the sales team, such as scheduling meetings, preparing presentations, arranging travel accommodations, and managing correspondence.- **CRM Maintenance**: Utilize customer relationship management (CRM) software to maintain accurate records of customer interactions, update contact information, and track sales activities. Ensure CRM data integrity and assist in implementing best practices for CRM usage.- **Training and Onboarding**: Assist in training new sales team members on administrative processes, systems, and procedures. Provide ongoing support and guidance to ensure they are equipped to perform their roles effectively.- **Compliance and Policies**: Adhere to company policies, procedures, and compliance regulations related to sales administration activities. Ensure data privacy and confidentiality are maintained in accordance with applicable laws and company guidelines.Overall, a Sales Administrator plays a vital role in streamlining sales operations, supporting the sales team, and fostering positive relationships with customers. Their attention to detail, organizational skills, and proactive approach contribute to the efficiency and effectiveness of the sales function within the organization.please whats app me 0122110548 or call me**Salary**: From RM3,500.00 per month**Benefits**:- Opportunities for promotion- Parental leave- Professional developmentSchedule:- Fixed shiftSupplemental pay types:- Commission payAbility to Commute:- Seremban (required)Expected Start Date: 02/19/2024
