Customer Relationship Management To build rapport and professional relationships with key customers including surgeons, oncologists, nurses and NGOsTo act as the product champion by providing customers and patients with the right solution promptly To perform after-sales support and technical assistance in the usage of products sold to the end usersAddress customer issues and concerns in a timely fashion to ensure customer satisfaction 2. Sales Target
Achieve sales and distribution targets monthly and yearlyTo grow the business potential in both breast care and chemocareIdentify business opportunities, formulate account strategies and ensure effective implementation of action planTo ensure sales activities are being documented, sales reports are to be kept updatedRegular updates on the floating clinicParticipate in events and support teamwork activities to achieve marketing goals 3. Education Awareness and Support
To conduct Continuous Medical Education (CME) to various healthcare professionals with the assistance from marketing teamTo conduct presentations to potential customers when required including social department in the hospitals To raise product awareness via various cancer awareness campaigns with hospital and NGO support groups including Look Good Feel Better and Can-Care Wellness Program 4. Product Detailing
Responsible for conducting product detailing to surgical and oncology doctors and nursesResponsible for conducting user training on Paxman (Scalp Cooling) and other devices as assigned 5. Patient Care and Fitting
To provide clinical consultation and fitting services for patients in the hospitals and in Can-Care's outlet whenever necessary To support patient treatment in solving product-related queries and to provide solutionsTo conduct floating clinics on designated days in hospitals to generate higher patient leadsAssist in ad-hoc matters. Requirement Possess a Diploma / Degree in Business Administration / Sales / Marketing or equivalent qualificationCandidates with minimum 1 year experience in Sales & Marketing are encouraged to apply.Confident, able to work independently after undergoing training, willing to travel when needed & self-motivated.Computer literate with good communication skills.Fluent in English. Possess own transport with valid driving license.This position is based in Melaka (preferably) and covering Negeri Sembilan, Melaka and East Malaysia sales.