About the role We are looking for a dynamic and customer-oriented Sales Associate to join our team at our Gurney Plaza location. As a Sales Associate, you will play a key role in providing exceptional customer service and driving sales for our premium coffee brand. This is a full-time position based in George Town, Penang.
What you'll be doing Greet and welcome customers in a friendly and professional mannerProvide knowledgeable recommendations on our range of coffee products and accessoriesProcess sales transactions accurately and efficientlyMaintain a clean and organised retail environmentAssist with inventory management and stock replenishmentParticipate in promotional activities and events to drive salesProvide exceptional customer service and address any customer inquiries or concernsWhat we're looking for At least 1 year of experience in a customer service or sales role, preferably in the retail or hospitality industryStrong communication and interpersonal skills with the ability to engage with customers in a friendly and professional mannerKnowledge of coffee products and industry trends is an advantageExcellent problem-solving and decision-making skillsAbility to work efficiently in a fast-paced environment and as part of a teamPositive attitude and a passion for providing exceptional customer serviceWhat we offer Competitive salary and commission-based incentivesOpportunities for career growth and developmentComprehensive employee benefits package, including medical insurance and paid time offFriendly and supportive work environmentDiscounts on our premium coffee productsAbout us Oriental Coffee International Sdn Bhd is a leading provider of premium coffee products and services in Malaysia. With a strong focus on quality and customer satisfaction, we are committed to bringing the best coffee experience to our customers. Join our team and be part of our exciting journey as we continue to expand our presence in the hospitality and tourism industry.
Apply now for this exciting opportunity!