Sales Associate

Responsible for the day-to-day business in the store and ensure that daily, weekly, and monthly sales targets are achieved.
The sales associates are to perform their given tasks in accordance with company requirements.
The Retail Sales Assistant/Senior Sales Assistant is to demonstrate sales leadership by playing an active role on the sales floor.
Advise and inform customers on the usage of company products.
Able to establish customers' requirements using questioning techniques and listening skills.
Able to make good recommendations of company products to customers.
Advise customers on maintenance and care of company products (Leather care).
Recommend products based on customers' requirements.
Recommend complementary and peripheral products - Shoe-care, leather goods, etc. (link-sell).
Ensure the team provides an excellent customer service experience.
Increase the overall service level and performance of the store.
Attend to customers with types of after-sales services.
Ensure appropriate stock inventory management.
Close sales to customers' satisfaction.
Participate in inventory feedback to the Merchandising team.
Handle customer feedback, returns, and after-sales service.
Requirements:
Good communication skills in English & Bahasa Malaysia.
Fresh graduates are also encouraged to apply.
Candidate must possess at least an SPM or above.#J-18808-Ljbffr