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Primary Objective:• Solicit and promote sales of Islamic Personal Financing (PF-i) product to achieve business KPIs
• Deliver superior customer experience
Key Responsibilities:SalesSolicit and promote sales of PF-i products
Achieve individual sales targets and contribute towards the achievement of Group targets
Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
Set appointments, carry out sales call visits where necessary, prospecting and early engagement with new to bank customers
Cross sell other retail banking products such as ASB, PF, Credit cards etc.
Customer ServiceEnsure high standard of customer experience in line with the quality and standards set by the Bank
ComplianceEnsure compliance to the policies and procedures set by the Bank
Protect the image and brand of the Bank
OperationsEnsure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank
Requirements:Certificate - Any field
1 year of experience in sales and customer service related field
Have the relevant licenses for the portfolio
Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
Comfortable with engaging people, prefers doing sales and takes personal responsibility for delivering results
Strong selling and negotiation skills
Strong interpersonal skills and service oriented
Demonstrate initiative, perseverance and passion in delivering results within a fast-paced and highly demanding environment
Ability to relate and connect to the local community
Good communication skills
Basic understanding of finance and banking products
Basic computer skills
Benefits:Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g.
Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards
Banking & Financial Services - More than 10,000 employees
About RHB Banking Group:The RHB Banking Group is the fourth largest fully integrated financial services group in Malaysia.
The Group's core businesses are streamlined into seven main business pillars, namely Group Retail Banking, Group Business & Transaction Banking, Group Wholesale Banking, Singapore Business Operations, Group Shariah Business, Group International Business and Group Insurance.
The Group's regional presence now spans ten countries including Malaysia, Singapore, Indonesia, Thailand, Brunei, Cambodia, Hong Kong, Vietnam, Lao PDR, and Myanmar.
It is RHB Banking Group's aspiration to continue to deliver superior customer experience and shareholder value; and to be recognized as a Leading Multinational Financial Services Group.#J-18808-Ljbffr