Sales Coordinator (Local Only) - Alila Bangsar Kuala Lumpur
Alila Alila Bangsar Kuala Lumpur MY - 10 - Kuala LumpurAdministrativeAdministrativeFull-timeReq ID: KUA002246 Summary General secretarial and stenographic work, memo's letters, minutes of meetings, faxes and the undertaking of all administrative duties, relevant to the Sales & Marketing Department Answer telephone calls and takes messages for the Sales & Marketing Department Team, making sure that all phone calls are attended and answered to when a Sales Colleague is absent from a workstation. Ensure action and follow up of all room inquiry, as determined by the sales team. Bring up daily traces. Maintain any and all records regarding bookings and make sure Account Management is being adhered to Conduct oneself in a professional manner befitting the image and standards of the hotel Participate in promotional activities as appropriate and as determined by the Director of Sales & Marketing Abide by the hotel code of conduct at all time and ensure confidentiality of all information and rates Qualifications Communicate in a friendly, tactful and professional manner with guest, suppliers as well as colleagues Be informed and keep your supervisor informed of all matters that may affect your work, the hotel's service or reputation Always present a clean and tidy appearance in accordance with the hotel's grooming standards Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues Care about your work environment and make sure it is tidy and well maintained Be reliable and ensure you are at work on time Know your role in case of emergency such as bomb threat, flood, fire etc Understand the Team Member Handbook and comply with the standards it outlines Carry out all professionally reasonable instructions given by your supervisor