Sales Desk Support

Full time
As a Sales Desk Support, you will be responsible for but not limited to the following:
Generate detailed and accurate sales quotes for products and services in response to customer and partner requests.
Accurately process customer transactions (quotes and sales orders).
Coordinate with sales, finance, operations, and logistics teams to ensure the smooth transfer of orders from initiation to completion.
Monitor order status and proactively resolve any issues that may arise during the order fulfillment process.
Maintain accurate records and documentation pertaining to quotes, orders, and customer interactions.
Collaborate with cross functional teams to improve customer experience within assigned territory.
Basic Requirements
Bachelor's Degree is highly desired
Prior experience in a sales support, order management, or similar role within a technology or communications company
Knowledge of channel/partner sales and account management principles and practices as applied in a Technology/SaaS environment
Understanding of sales process deal registration at technology, software or services company
Ability to handle multiple projects in a fast-paced environment while paying excellent attention to detail
Strong verbal and written communication skills
Excellent organizational skills
Problem-solving and dispute-resolution abilities
Can do attitude and strong time management skills
Ability to support the business in different time zones
Excellent verbal and written communication skills in English. Any additional language will be an added advantage
Experience in Salesforce/ CRM will be an added advantage#J-18808-Ljbffr