About us
Here at Tarro, we build products that empower small brick-and-mortar restaurants by liberating them from the operational burdens of running their business. Our multi-product ecosystem offers AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software. At Tarro, we combine technology and human expertise to solve real-world problems facing small business owners.
We believe small restaurant owners deserve access to the same technology that large chains use at an affordable price. With 5x revenue growth over the last three years and thousands of loyal customers, Tarro has become a trusted partner to independent restaurants across the globe.
What we're looking for
We are seeking an experienced Director of Sales to lead, scale, and revamp our go-to-market (GTM) playbook for both our Malaysia sales team, as well as our U.S. based team members, encompassing onboarding programs, performance expectations, and leadership development. This role will play a key part in fostering a stronger team dynamic, building leadership capabilities, and driving our sales and SDR teams to achieve consistent performance metrics, including onboarding 90+ clients monthly.
What you'll accomplishDesign, execute, and optimize the GTM playbook for Account Executives, SDRs, and Sales Managers.Overhaul the onboarding process and performance management to establish clear success metrics at every role level.Build a high-performance leadership culture across sales and SDR teams, fostering strong team collaboration and trust.Achieve and sustain consistent client onboarding rates of 90+ per month while driving aggressive revenue growth.Collaborate with marketing and operations to develop robust pipelines and ensure accurate sales forecasting.Develop your team members by being directly involved in client engagement, side-by-side with your sales and SDR professionalsPersonally invest in the development of your leadership team and each individual contributor.Listen to calls and provide feedback to both leaders and front-line sellers.Year 1 DeliverablesFully implement and scale a revamped GTM playbook.Enhance team culture and dynamics to improve collaboration and retention in Malaysia.Establish a sustainable leadership development framework across sales and SDR teams.Achieve monthly client onboarding goals of 90+ with scalable systems and processes.About youYou have 5+ years of successful sales management experience, with a strong track record of scaling teams in SaaS or technology-driven environments.You have led sales managers for a minimum of 2 yearsYou have a proven ability to lead by example, balancing strategic leadership with a hands-on coaching style.You excel at transforming cultures by fostering team collaboration and developing leadership capabilities.You are highly organized with a metrics-driven approach to performance management and process optimization.You bring a passion for empowering small businesses and thrive in fast-paced, dynamic environments.Bilingual in English and Mandarin, with strong cross-cultural communication skills.Proficiency in Salesforce or similar CRM tool for managing pipelines and forecasts.Bonus pointsExperience in the restaurant technology or hospitality industry.Demonstrated success in driving international team performance in APAC markets.Experience selling to clients based in the US#J-18808-Ljbffr