Job Title: Wedding and Event Sales Executive
Department: Sales Department
Location: Putra Glass Hall, Putra Heights Subang Jaya
Reporting to: Directors
Role Purpose:Under the general guidance of the Melur Putih Design Sdn Bhd Directors, maximise client satisfaction and company profitability by conducting the Wedding and Event Sales Executive role. The responsibilities include providing events from conception through to completion, providing outstanding customer service, and organising memorable events that meet quality expectations. All work is carried out in line with department and company guidelines and business plan.
Main Duties:
Meet prospective clients for show-arounds for weddings, private and corporate functions.
Ensure a prompt and professional response and follow-up to sales enquiries via phone calls, WhatsApp, any platform of social media, and emails from clients.
Generate quotations/invoices for prospective bookings and timely follow-ups.
Liaise with clients in relation to coordinating the intricate details of their events.
Monitor, coordinate, and communicate event bookings, ensuring accuracy of billing and information, maintaining up-to-date profiles, and recording client feedback post-event.
Up-sell products and services throughout the event process to maximise revenue.
Offer creative ideas, themes, and inspirations based on your experience as well as clients' requirements.
Meet and greet all clients during the event phase and ensure the smooth handover of the event to the operations team for the execution of details.
Liaise and negotiate with all vendors. Schedule meetings with vendors when necessary and negotiate to ensure product/service offerings at competitive prices.
Administer timely collection of payments from clients and make payments to vendors.
Take ownership of recurring challenges and ensure issues are resolved.
Schedule and amend weekly sales meetings.
Liaise and maintain a relationship with other departments to ensure the effective, efficient, and smooth running of events.
Assist in promotional and marketing activities as required.
Assist with the development of brochures and sales/promotional materials.
Assist with content, updates, and postings to social media sites.
Contribute to the preparation of annual sales and events targets.
Amend workshops, exhibitions, and events where required.
Work closely with other members of the events team. Provide support and leadership to relevant team members.
Ensure that the highest standards of personal hygiene, dress, uniform, appearance, body language, and conduct are maintained by all employees in the department.
Your application will include the following questions:
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as a sales executive?
Do you have experience in a sales role?
Do you have customer service experience?
Do you possess or have access to your own transportation?
Do you have experience in a role that requires relationship management experience?
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