We are seeking a detail-oriented and proactive IT Sales Admin to join our dynamic sales team. The IT Sales Admin will support the sales team by managing administrative tasks, coordinating sales activities, and ensuring smooth operations within the department. The ideal candidate will possess excellent organizational skills and the ability to communicate effectively in both English and Malay (Optional: Chinese).
Key Responsibilities:
• Sales Support:
o Assist the sales team with administrative tasks such as preparing sales documents, proposals, and quotations.
o Maintain and update customer records, sales reports, and databases.
• Coordination and Communication:
o Coordinate meetings, appointments, and travel arrangements for the sales team.
o Communicate with clients to schedule appointments and follow up on sales inquiries.
• Order Processing:
o Process sales orders, track shipments, and ensure timely delivery of products.
o Handle customer inquiries and resolve any issues related to orders.
• Reporting and Documentation:
o Prepare regular sales reports and presentations for management review.
o Document and archive all sales-related information and correspondence.
• Product Knowledge:
o Maintain a thorough understanding of the company's IT products and services.
o Assist in creating and updating sales materials and product documentation.
• Administrative Tasks:
o Manage office supplies, handle incoming calls, and perform general office duties.
o Assist in organizing company events, including company trips and team-building activities.
Qualifications:
• Education:
o Diploma or degree in Business Administration, Information Technology, or a related field (or equivalent experience).
• Experience:
o Previous experience in a sales support or administrative role, preferably in the IT industry.
• Skills:
o Able to communicate in Basic English and Malay (Optional: Chinese).
o Strong organizational and multitasking abilities.
o Proficiency in Microsoft Office Suite and CRM software.
o Excellent communication and interpersonal skills.
o Attention to detail and problem-solving skills.
• Personal Attributes:
o Self-motivated, proactive, and able to work independently.
o Ability to work in a fast-paced and dynamic environment.
o Possess own transport and willing to travel within Selangor / Klang Valley area.
Salary and Benefits:
• Salary:
o Basic salary ranging from RM 2800 to RM 3500 per month. (Based on experience)
• Benefits:
o Allowance, bonus, and company trips
o Car parking and toll reimbursement
o Medical allowance
o Retirement savings plan with company match
o Paid time off (PTO) and holidays
o Professional development and training opportunities
o Employee wellness programs and activities
o Collaborative and innovative work environment
Working Hours:
• Standard working hours are 9:00 am to 5:30 pm, Monday to Friday. Flexible working arrangements can be discussed.