Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia. MFM has grown to become the leading flour miller in Malaysia with regional presence in Vietnam and Indonesia. Over the years, we have expanded into poultry integration, aquaculture, and raw material trading. In FY21, the group revenue was RM2.43 billion.MFM is one of the major poultry integrators in poultry feeds, breeding, farming with a state-of-the-art processing facility across the poultry value chain. Designed to meet the domestic and international markets, the advanced facility will process up to 300,000 birds per day.With our asset of 3,000 people, we have transformed and grown in Malaysia and regionally. Synergising with our workforce, we embrace Artificial Intelligence, Big Data, Internet of Things (IoT) in our day-to-day business. Through our partnership with Tyson Food, Inc. and Toyota Tsusho Group, we aspire to be a leading global halal food enterprise while achieving sustainable development goals.Building the workforce of the future…Today. We invite you to be part of our team!Job DescriptionRespond to customer inquiries via phone and email in a timely and professional mannerAssist with the management of customer accounts, including updating customer information and collection of documents & payment details.Collaborate with cross-functional teams to improve customer experience processes and proceduresHelp and support organize and participate in customer events and promotions.Conduct customer satisfaction surveys and analyze feedback to identify areas for improvementsPerform Market analysis and research on competitorsWork with internal stakeholders to ensure campaign timelines.Perform other tasks and assignments as directed by the Management from time to time.QualificationsQualificationsCurrently pursuing a degree in Business Administration, Marketing, Sales or equivalent.Candidate that eager to explore in Fast Moving Consumer Goods (FMCG) is encourage to apply.Additional InformationMFM notable awards and recognitions:HR Asia Best Companies To Work For In Asia (Malaysia's Edition) - 2022, 2021, 2020, 2019 & 2018WeCare HR Asia Most Caring Companies Award - 2022, 2021 & 2020Asia Recruitment Awards - Best Onboarding Experience (Bronze) - 2019
