Leads and supervises sales agents and runs the day-to-day sales operation of the hotel.
Oversee the sales strategy, set goals, and track sales performance for travel agents and catering businesses.
Arrange familiarization and site inspection trips to the hotel by major and potential clients.
Implement sales action plans related to assigned areas.
Attend promotional events as assigned by the Director of Sales.
Plan and conduct sales calls in accordance with the assigned territories and market segments.
Effectively implement the Individual Territory Plan system and ensure that the procedures are being maintained and kept up to date.
Establish and maintain files on active accounts within his/her areas of coverage and partake in cross-selling of sister/affiliated hotels.
Timely submission of call reports and related feedback to superior on changing market conditions, competitors' activities, and areas of opportunities.
Arrange and handle familiarization/site inspection trips for current and potential clients.
Disseminate sales-related information to other departments in a timely manner.
Maintain a high level of exposure for the hotel in assigned markets through direct sales solicitation, telephone, email, faxes, and other written communications.
Participate in sales & marketing meetings and briefs as directed by the Director of Sales.
Support and assist Sales Coordinators on the effective execution of tasks.
Evaluate account productivity and provide recommendations to capitalize on opportunities and strategies to address shortfalls.
Maintain the highest standard of professionalism, ethics, and attitude towards all hotel guests, clients, staff, and employees.
CompanyThe four-star Cititel Penang is about 25 minutes' drive (20 km) from Penang International Airport, and strategically located within Upper Penang Road (the city's most vibrant dining and entertainment district), right in the heart of historic George Town, with an impressive list of UNESCO heritage sites as its neighbours.
With 451 comfortable rooms of various categories, offering panoramic views of the north and south channels including the iconic Penang Bridge and the city of George Town.
Cititel Penang's guestrooms and suites are well-appointed with modern facilities that are practical for both leisure and business travellers.
The Hotel's function space on Level 3 has proved to be the preferred venue for many successful corporate meetings and seminars with the business community.
The Perdana Ballroom (function room area) offers a total floor space of 633 sq meters which can hold up to 500 diners (banquet style) and with three demountable partitions, provides six breakout rooms to cater for the space requirement of different seating capacities, ranging from 10 to 850 persons (theatre-style).
Additionally, there are three function rooms which are available on the Lobby Level for smaller meetings and events.
Tailor-made proposals to meet guests' needs and requirements can also be arranged accordingly.
Wedding banquet celebration packages are also available.#J-18808-Ljbffr