Sales Manager in the Hotel Industry
Key Responsibilities:Developing Sales Strategies: Creating and implementing strategic sales plans to attract new customers and retain existing ones.
Client Relationship Management: Building and maintaining strong relationships with clients, including corporate clients, travel agents, and event planners.
Negotiating Contracts: Negotiating contracts and packages to maximize profits while meeting client needs.
Market Analysis: Analyzing market trends and competitor activity to identify new business opportunities and areas for growth.
Sales Team Leadership: Managing and mentoring a team of sales representatives, providing training and feedback to ensure they meet sales targets.
Promotional Activities: Collaborating with the marketing department to develop promotional activities and campaigns.
Sales Reporting: Preparing reports on sales performance, goals, and profits, and presenting these to senior management.
Industry Networking: Attending trade shows, industry events, and networking to broaden the hotel's business network.
Customer Service: Ensuring the highest quality of service to customers at all times, addressing inquiries, and resolving issues promptly.
Event Coordination: Liaising with wedding and event planners to secure bookings and enhance hotel patronage.
Skills and Qualifications:Strong Sales Background: Proven track record in sales, preferably within the hospitality industry.
Excellent Communication: Strong verbal and written communication skills to effectively interact with clients and team members.
Interpersonal Skills: Ability to build and maintain relationships with clients and colleagues.
Organizational Skills: Highly organized and detail-oriented to manage multiple projects and priorities.
Leadership: Ability to lead and motivate a sales team, providing guidance and support.
Problem-Solving: Strong analytical skills to identify issues and develop effective solutions.
Customer-Focused: Passion for delivering exceptional customer service and ensuring guest satisfaction.
Typical Work Environment:Office and On-Site: Working in an office setting as well as on-site at the hotel to meet with clients and oversee sales activities.
Flexible Hours: Often requires working outside regular business hours to accommodate client schedules and attend events.
Company:
Experience the wonderful feeling of gentle and cool air at GEO Resort & Hotel.
It is a perfect place for relaxation.
In an attractive enclave of Genting Highlands' most beautiful mountains, GEO Resort at Genting Permai, is one of Malaysia's finest resorts.
The modern resort presides 860 m above sea level surrounded by lush tropical jungles of the Titiwangsa mountain range.
Tailored to perfection, tie the knot with the ultimate bespoke wedding reception experience at Genting Permai.
Superb meeting and event spaces including The Grand Ballroom, Jade, Topaz, Onyx and Amber, GEO offers distinctive spaces equal to your most important occasions.
Timber panels and rich custom-made floorings have been tastefully combined to create a true experience for today's travellers.
Geo Resort
Hotel & Accommodation Services51-100 employees
GEO Resort & Hotel is located in Genting Permai Avenue, Genting Highlands.
This new 5 star resort is targeted to complete in June 2019 and consists of 252 rooms.
Our facilities include 5 restaurants, piano lounge, 2 heated swimming pools, gymnasium, Zumba & Yoga room, Spa, multi function hall, banquet hall and 4 Conference Rooms.#J-18808-Ljbffr