Sales Operations Executive (2 Years Contract)

Job DescriptionThe Sales Operations Executive role is for a StarHub subsidiary.
This role supports day to day operations pertaining to all new orders, liaising both externally & internally on orders.
Key Roles and Responsibilities End-end fulfilment of Orders: Order processing according to the agreed SLA.
Includes updating ETAs, arrangement of deliveries, coordination with services team, sending out e-licenses, billing, etc.
Act as the key link in communication with our customers for enquiries on their orders.
Work closely with other functions like Procurement, Finance, Sales, and vendors to ensure smooth operations Maintain and build good relationships with suppliers and customers to fulfil their requirements through prompt response via email/phone Perform billing Assist with Customers' RMA requests, when required Reports for Partners, backlog, etc.
Performs other duties as assigned QualificationsYour Skills, Experience and Key Requirements Diploma in Finance and Accounting, Business Administration, Supply Chain or in relevant fields Related working experience in a similar position especially in supply chain operations, processing, and documentation flows Advanced skills in Microsoft Office (Excel, Word and PowerPoint) At least 2 years of relevant experience Good communication skills Ability to work under pressure and meet timeline Willing to work as a team and share responsibilities where needed Able to handle day to day tasks with No or little supervision Demonstrate adaptability with desire to learn new technical and non-technical skills Self-motivated and positive