Senior Administrator, Banking And Payments Operations

Details of the offer

Senior Administrator, Banking and Payments OperationsJob Summary
What is the opportunity?
Our client is a specialist provider of asset services, custody, payments and treasury services.
Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization.
They are among a small group of highly rated global banks and are recognized time and time again for their financial strength, market leadership and philanthropic work.
Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximize efficiencies across time zones and supports a 24/5 operational capability.
The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their 'centres of excellence' and to implement/leverage standardized processes globally.
Working Hours: 4pm-1am
Region: Channel Islands
What will you do?
Provide high standard of operational support to Banking & Payment Operations team to support the growth of Business in British Isles for multiple jurisdictions.
Responsible for efficient and timely processing of all Banking products (cheque clearing, BACS & Direct Debits, fixed term deposit, foreign exchanges, account transfers, standing orders) received via Online Service requests.
Process and/or verify all accounting entries accurately and to meet defined cut-off times.
Communicate all delays to local management.
Ensure rates are updated in core system upon request and accurate processing of cheque book orders.
Validation of all inward SWIFT and BACS payments observing UK payment regulations.
Process validation of account closure requests, apply interest and making final payment where required.
Promptly ensure completion of filing & scanning in accordance with Policy.
Ensure all transactions are processed in accordance to the bank rule, desktop guidelines, and regulatory requirements.
Provide relief support and other duties as assigned on all functions performed within the team and across the department.
Ensure EOD checks are conducted daily with any outstanding issues identified and actioned on the same day.
Ensure all unreconciled items and outstanding breaks are investigated and accounted for.
All charges pertaining to client transactions and payments are accounted for and ensure entries are processed.
Ensure proper escalation of issues/risks to management.
Other duties as assigned by management.
What do you need to succeed?
Must-have:
Fast learner for new processing tasks assigned.
Ability to work with minimal supervision.
Adherence to procedures and control processes.
Ability to complete ad-hoc tasks and project deliverables by deadlines and achieve performance targets set.
Strong working knowledge in MS Outlook / MS Word / MS Excel.
Strong working knowledge in SWIFT, Banking products and International payments.
Strong problem solving, analytical (including qualitative analysis), research and quantitative skills.
Strong system knowledge.
Preferred:
Diploma / Degree in Business, Finance or related discipline preferred.
Self-motivated and able to work under pressure in a dynamic and fast-paced environment.
Minimum 2 years of working experience within a Private Bank or Wealth Management environment.
Good inter-personal and communication skills (written and verbal).
What's in it for you?
Our Client thrives on the challenge to be their best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
Our Client cares about each other, reaching their potential, making a difference to their communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation.
Leaders who support your development through coaching and managing opportunities.
A world-class training program in financial services.
A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.
Job Skills:Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management.
Additional Job Details:
Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA
City: Putrajaya
Country: Malaysia
Work hours/week: 40
Employment Type: Full time
Platform: WEALTH MANAGEMENT
Job Type: Regular
Pay Type: Salaried
Posted Date: 2025-01-10
Application Deadline: 2025-01-29
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.
We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.
We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities.
Please let us know if you need any accommodations during the recruitment process.
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Nominal Salary: To be agreed

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