ResponsibilitiesEnsure all monitoring systems under purview are up and running optimally.
Create, amend, and remove monitoring definitions based on technology and infrastructure needs.
Execute implementation of performance monitoring related initiatives and projects for IT systems and services to meet the needs of the business applications, covering services deployed for Malaysia and regional sites.
Assist in research and development of monitoring solutions & tools to identify technologies related to performance management that would bring value to the organization.
Execute implementation of performance related initiatives and measures of the IT services to ensure availability that meets the needs of the business.
Liaise with service owners on embracing adoption of new and emerging performance monitoring technologies, products, services, methods, and techniques.
Execute the entire process of monitoring configuration.
Execute monitoring, analysis, and continuous fine-tuning of performance metrics upon request from service owners.
Execute support and maintenance of performance monitoring to cater to changes in monitoring configuration and produce reports and updates on project status.
Coordinate issues that require escalation with external/internal parties.
Follow up on actions to resolve issues identified.
EDUCATION
Degree in Information Technology or Computer Science.
EXPERIENCE
Minimum 6 - 8 years of experience in Windows/LINUX/Database server in a Virtualized environment and familiarity with Network equipment such as Router, Switch, Load Balancer & Appliance.
Programming skills (Perl, Python, BASH, SHELL) and Configuration Management tools, i.e., Ansible, Chef.
Understanding and experience in Network such as DNS, DHCP, SNMP, IPTABLES, FIREWALL, and TCPIP.
CERTIFICATIONS/REGULATORY CERTIFICATIONS
ITIL.
MUST-HAVE SKILLS:
PERL/PYTHON
NAGIOS
BASH / SCRIPTING
MYSQL/MARIA DB
LINUX / Any Other
PHP / JSP
SNMP
WEB SERVERS
DYNATRACE
SYNTHETIC SaaS#J-18808-Ljbffr