The 3PL Management – Senior Associate is responsible for the 3PL performance (ops & finance) and driving 3PLs to improve service levels & performance.You will own 3PL performance and work with 3PLs on their action plans to remedy underperforming KPIs, following up to ensure plans are executed and working.You will also manage 3PL performance obligations under the contracts, ensuring that breaches are penalized accordingly & actions taken to prevent repeated breaches.You will gather intelligence on the 3PLs under your management and manage an up-to-date intelligence repository accessible to other team members.As the main point of contact for 3PLs, you will drive the roll out of new contract and continuous improvement projects to support company growth ambitions.ResponsibilitiesDefine and drive Strategic Growth Plan for each 3PL.
Work with 3PLs on capacity/network development and explore services to support company strategy.
Conduct structured intelligence gathering on incumbent 3PLs and manage the intelligence repository.
Lead QBR, Monthly & Weekly meetings, and work with related stakeholders on action plans & follow up closure and evaluate performances.
Constantly review internal & 3PLs processes and ensure compliance.
Initiate & lead changes to improve efficiency when necessary.
Own & Drive 3PL operations performance.
Monitor 3PL performance in COD remittance.
Ensure 3PL Contract KPI Compliance.
Continuously review seller order trending and 3PL pick-up routing to improve pick-up N+0 performance.
Review overall internal operations processes and ensure alignment with KPIs methodology.
Perform deep dive analysis and develop action plans to improve seller and buyer experience.
Collaborate with Internal stakeholders & 3PLs to improve Seller & Buyer concerns.Job Requirements
Very organized, structured & detail-oriented, able to efficiently navigate and grasp cross-functional topics (from ops to finance).
Strong analytical skills & capacity to do financial simulation.
Independent with an entrepreneur's mindset, able to find gaps in our current processes to drive optimizations.
Strong project management skills and drive project implementation.
Ability to multi-task & keep track of follow-ups across different 3PLs.
Ability to influence - to convince 3PLs to our point of view on disputes & share intelligence.
Excellent analytical, mathematical and problem-solving abilities.
Superb communication and presentation skills.
Aptitude to succeed in a stressful and deadline-oriented environment.
Solid understanding of MS Excel and ability to understand new information systems quickly.
Bachelor's degree in business or relevant field.
Minimum 3 years' experience in Supply Chain / Logistics.#J-18808-Ljbffr