We are seeking a Cloud Engineer to join our Private Cloud Operations Team in Cyberjaya.
This role will support the Logicalis Private Cloud environment, which operates from two data centers and includes services such as IaaS (Infrastructure as a Service), DPaaS (Data Protection as a Service), and DRaaS (Disaster Recovery as a Service).
The IaaS environment is built on the VMware stack—including vCenter, vCloud Director, ESXi, Log Insights, Network Insights, and Operations Manager—and is supported by CommVault for DPaaS and Zerto for DRaaS.
You will also assist the Cloud Team with managing the underlying infrastructure, including compute, storage, and networking equipment.
Responsibilities: Your responsibilities will include the day-to-day operation of the environment, troubleshooting, and proactive maintenance to ensure smooth operations.
This includes: Performing software/firmware updates and monthly patching Monitor health of IaaS, DRaaS and DPaaS services Working on customer requests and incidents Assist with installation of new equipment (remotely) Implement changes to improve performance and reliability Assist project teams with designs involving the Private Cloud environment Assist with customer onboarding and transition into operations – assist project teams in accordance with statement of work.
Monthly admin tasks such as assistance with the completion of billing.
Develop procedural documentation for repeatable tasks within the Cloud platform.
Assist Technology Manager with information security management requirements such as capacity management, confirmation of patching completion, asset management and the like.
Vulnerability management – implement changes to close out vulnerabilities picked up by vulnerability management software or regular penetration testing.
Requirements Minimum of 8 years of experience supporting large VMWare environments especially - vCenter and ESXi.
Strong understanding of the VMware product stack, especially vCenter and ESXi.
Compute – Dell Poweredge and HPE Proliant server hardware Storage – Netapp FAS, HPE Alletra and Dell Compellent arrays HCI – Understanding of HCI technologies including Nutanix and VMWare vSAN Experience in using Commvault as a backup product, or similar products Experience with Zerto as a disaster recovery product would be beneficial.
Experience with both Windows and Linux which are used in the management environment.
Experience in maintaining cloud availability through troubleshooting and resolving issues where required and in accordance to the agreed SLAs Familiarity with Service Now and other ITSM tools Benefits As a valued member of ' Logicalis Asia Pacific ' you will enjoy several benefits, such as; Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help" Pick your own adventure: Our people have moved from Help-desk to Cloud-Engineering.
Admin to Project/Program Management.
Project Management to Product Development.
If something interests you, we'll fund you to learn it, so you can become it!
Breadth of experience and purpose: People here can have an idea, make a plan, and see it through.
Our people enjoy genuinely impacting change and controlling their professional success.
Flexible, modern, working arrangements: Find your own method for collaboration and productivity to achieve a happy balance.
#LI-Hybrid Do I need to meet all the requirements to apply?
No.
Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements.
In contrast, women, non-binary, and neurodivergent people aim for closer to 90%!
Please don't let us miss out on everything you have to offer just because there is some upskilling to do.
We can teach the specifics of the job.
What we can't teach is Character – ie Confidence, Capability, Curiosity About Logicalis Asia Pacific MSC Sdn Bhd Logicalis Asia Pacific Sdn Bhd is a division of the Logicalis Group, an international IT Solutions Integrator who employs 7,000+ staff, across 65 locations worldwide.
With operations in Melbourne, Sydney, Brisbane and Cyberjaya, Malaysia.
Logicalis Australia enables organisations to transform their internal capabilities and gain greater business value from their IT investment, and is widely regarded as a best-in-class leader of its field.
For people living with disabilities, chronic illnesses, or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process.
If you need any specific accommodations (tools, time, etc.
), and feel comfortable disclosing this, please let us know and we'll be glad to facilitate.