Senior Crm (Mandarin Speaker)

-Gain insights into customers trends, preference and behaviour for necessary sales strategy adjustment to optimise customer experiences.


-Lead in compelling effective written content for business proposals and sales pitches.


-Key account management, lead initiatives to enhance customer engagement and satisfaction.


-Be customer-centric, provide excellent sales solutions and service experience to customers.


-Customer acquisition and retention, planning and delivering CRM strategies with a view to convert potential customers, retaining existing customers, increasing brand loyalty.


-Provide leadership and guidance to foster a culture of knowledge-sharing through effective communication and documentation.

(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-tech-knot-solutions-job-senior-crm-mandarin-speaker)
; Requirements:-


-SPM level and above. Bilingual in English and Chinese (verbal, written and read).


-Minimum 3 years experience with top sales results in any industries.


-Strategic management thinking, strong leadership skills, and a wealth of CRM experience.


-Result-oriented, Strong problem-solving skill and always keep striving for excellence.