This job is for a Senior CRM (Mandarin Speaker) who will analyze customer trends, create compelling business content, and lead customer engagement initiatives.
You might like this job because it offers the opportunity to optimize customer experiences and increase brand loyalty.
RM 4500 - RM 6500
OLD KLANG ROAD
Full-Time
Job DescriptionGain insights into customer trends, preferences & behaviour for necessary sales strategy adjustments to optimise customer experiences.
Lead in creating compelling and effective written content for business proposals and sales pitches.
Key account management, leading initiatives to enhance customer engagement and satisfaction.
Be customer-centric, providing excellent sales solutions and service experience to customers.
Customer acquisition & retention, planning and delivering CRM strategies with a view to convert potential customers, retaining existing customers, and increasing brand loyalty.
Provide leadership and guidance to foster a culture of knowledge-sharing through effective communication and documentation.
Job RequirementsSPM level & above.
Bilingual in English and Chinese (verbal, written & read).
Minimum 3 years experience with top sales results in any industry.
Strategic management thinking, strong leadership skills, and a wealth of CRM experience.
Result-oriented, strong problem-solving skills, and always striving for excellence.
SkillsCustomer Relationship Management
Business Development
Communicative Approaches
Online Communication
Company BenefitsCompany Incentive Trip
Individual Development Plan
Hybrid Work Practice
Year End Bonus
Performance Bonus
Additional InfoLast active - few hours ago
Experience Level1 - 3 Years of Experience
Senior Executive
Job SpecialisationBusiness Development, Customer Service, Key Account / Relationship Management
Company ProfileTech-knot is a Digital Solutions company providing a variety of services to clients from different industries.
We strive to be a one-stop center that can cater to clients' business needs and bring our clients to No.1 in any industry in South East Asia.
As a Tech-Knotter, we ensure strong connections with our clients and employees, always upholding greater BELIEVE, PASSION, INITIATIVE, and GRATITUDE.#J-18808-Ljbffr