-E-commerce Strategy Development:
-Develop and execute e-commerce strategies to drive sales growth and increase market share.
-Collaborate with cross-functional teams (e.g., marketing, product, IT) to align online initiatives with overall business objectives.
-Website Management:
-Oversee the online store's design, functionality, and performance.
-Work with web developers and designers to optimize user experience and ensure the site is up-to-date with the latest products and promotions.
-Monitor website analytics and key performance indicators (KPIs) to identify areas for improvement.
-Digital Marketing:
-Plan and execute digital marketing campaigns, including SEO/SEM, email marketing, social media advertising, and display advertising.
-Coordinate with the marketing team to ensure cohesive messaging across all channels.
-Analyze and report on the effectiveness of marketing campaigns, adjusting strategies as needed.
-Customer Experience:
-Ensure a seamless and positive shopping experience for customers, from browsing to checkout and beyond.
-Manage customer service issues related to the online store and work to resolve them efficiently.
-Implement personalization strategies to enhance customer engagement and retention.
-Inventory and Order Management:
-Coordinate with the supply chain and logistics teams to manage inventory levels and ensure timely order fulfillment.
-Monitor and report on stock levels, sales trends, and order processing efficiency.
-Data Analysis and Reporting:
-Analyze e-commerce performance metrics, including sales data, conversion rates, traffic, and customer behavior.
-Generate regular reports for senior management, highlighting trends, insights, and recommendations for improvement.
-Use data-driven insights to optimize pricing, product selection, and promotional strategies.
-Team Leadership:
-Lead and mentor the e-commerce team, providing guidance, training, and support as needed.
-Foster a collaborative and results-oriented work environment.
(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-wealth-mastery-academy-wma-job-senior-e-commerce-executive)
; Requirements:-
-Bachelor's degree in Marketing, Business, or a related field.
-3-5 years of experience in e-commerce management or a similar role.
-Strong knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and digital marketing tools (e.g., Google Analytics, Google Ads, Facebook Ads).
-Excellent analytical skills with the ability to interpret data and make data-driven decisions.
-Experience with website management and content management systems (CMS).
-Strong project management skills with the ability to handle multiple projects simultaneously.
-Excellent communication and interpersonal skills.
-Ability to work independently and as part of a team in a fast-paced environment.
