Senior Engineer Factory Integration

2nd level support operations support for Engineering Based Systems used globally within Infineon.
In specific test & engineering data collection and analysis system used globally within Infineon.In your new role you will:Provide 2nd level support (including 24x7 rotational on call), solution administration, system maintenance, monitoring and operation to meet customer SLA/targetsImplement service request and changes to fulfil user and customer needs.Drive and pro-active problem management in scope, evaluate and deploy new measures/solution for operational stability improvementsDefining and setup effective systems faulty detection and monitoring for early pro-active failure detectionPerform user requirement engineering, FIT & UAT (including test cases creation, test environment setup)Execute software and technologies refresh activitiesYou are best equipped for this task if you have:Bachelor Degree in IT, Computer Science, Computer Engineering or Electronics Engineering3 years experience in Semiconductor Manufacturing, system/ IT support and user requirement handlingsGood knowledge in data transfer, file processing methodology, system interfaces/integrationExperience in application maintenance and/or development in operating systems - Windows, Unix, Linux, Perl scriptsExperience of database system and development ( Oracle PL/SQL, SQL scripts, MS SQL)ITIL practical experiences (incident management, problem management, event management, change and release management)BenefitsWide range of training offers & planning of career developmentInternational assignmentsDifferent career paths: Project Management, Technical Ladder, Management & Individual ContributorExempt working hours are flexible within core hours (9am-12pm & 2pm- Home office options for certain tasks or due to personal circumstances.
Applicable to exempt employees working on office hours onlyPart-time work possible for exempt employees onlyExempt staff could apply up to 3-month sabbatical leave, subject to business situationMedical coverageIn-house clinic operates 24 hours, doctor consultation possible from 9am to 5pmHealth promotion programsSocial Recreation Center with facilities, such as gym room, squash, badminton and netball court, zumba and yoga classes, etc.On-site CafeteriaPaid sick leave according to lawAdditional 3% to Employee Provident Fund after 10 years service with Infineon MalaccaRe-employment opportunitiesProductivity incentive bonusBus service for shift employees Allocated carpark for disabled and pregnant employees