Senior Executive - Consumer Litigation

Job Responsibilities: - Management and prompt commencement of legal action for delinquent accounts as per legal strategy and turnaround time established.Monitoring compliance of lawyers on service level agreement, turnaround time and service quality.Ensuring timely issuance of instructions of legal actions to lawyers and system maintenance forms are correctly raised in respect to each legal situation attended.Ensuring bills processing turnaround time are met and adherence to legal fees established.Ensuring compliance of Bank Negara Malaysia (BNM), Financial Services Act (FSA), BNM Islamic Financial Services Act (IFSA) guidelines, Fair Debt practice, Anti Money Laundering Act , Collections Operation Manual and speedy closure of audit actionable within given deadline.Ensuring borrowers' complaints are placed on priority for closure.Ensure timely delivery and factual correctness of any assignment(s), reports, MIS etc. assigned from time to time. Job Requirements: - Minimum Degree in any field.Candidate with related working experience in banking/finance/legal will have added advantage.Good interpersonal skills, strong customer service culture, effective problem solving & possess good judgment.Fresh graduates are encouraged to apply.