Senior Executive/ Executive, Operations Analytics

Senior Executive/ Executive, Operations AnalyticsAssisting HOD and section heads to analyze and understand underlying operations, customer, and strategic problems by breaking down information at granular levels.
Looking through data and finding patterns, trends, and outliers.
Working with HOD and section heads to form potential scenarios of solutions or strategies to determine the best fit for implementation.
Building data collection and analytical capabilities to uncover customer, product, and operational insights.
Analyzing data sources and proposing solutions to operations, customer, or strategic inherent problems on a one-time or periodic basis.
Providing data-driven analytical and decision support.
Developing and providing dashboards and insights for management reporting.
Developing analytical models and insights for customer and operational processes to drive efficiency or revenue.
Requirements
Minimum 2 years of experience in the insurance/financial industry in a related field preferred.
In-depth knowledge of operations in insurance/finance-related industries is an added advantage.
Experience in cross-functional team collaboration to design and implement solutions focused on operations and customer processes.
Analytical, strategic, and possess good problem-solving skills to develop both tactical execution and strategic roadmaps towards delivering customer-centric business objectives.
Good planning, organizational, and influencing skills.
Fresh graduates are encouraged to apply.#J-18808-Ljbffr