Senior Executive - Sales Support

Details of the offer

This job is for a Senior Executive - Sales Support at Signature Obicorp Sdn Bhd in Selangor. You'll handle customer inquiries, manage product displays, and suggest process improvements. You might like this job because it offers career growth, benefits, and opportunities for innovation. Apply now for a chance to thrive in a dynamic environment!
Kota Damansara
Full-Time
few hours ago
Job DescriptionAs a subsidiary company under Signature International Berhad,Signature Obicorp Sdn Bhdfocuses on the marketing and distribution of home living products brands such as Baagus, Delonghi, Delux, Dyson, Bellezza Ceramiche, Hautern, LG, Rigel, Rubine, Samsung, Scanwolf, Sony and Xiaomi.
AtSignature International Berhad , we're passionate aboutrevolutionizing home living spaces.As pioneers in the industry, we've spent over 30 years delivering exceptional, innovative, and sustainable solutions that elevate homes to new levels of comfort and style.
At Signature, you'll be part of adynamic environmentwhere your ideas are valued, and you'll have the opportunity to grow professionally, make a meaningful impact, and work alongside a team that shares your passion for excellence.
If you're excited aboutbuilding the future of home livingand want to be part of a company that valuescollaboration ,growth , andcontinuous innovation , Signature International Berhad could be the perfect place for you.
Apply todayand join our growing team — where your career and ideas will thrive!
About the role
We are seeking an experienced Senior Executive - Sales Support to join our team at Signature Obicorp Sdn Bhd in Kota Damansara, Selangor. This is a full-time position that will play a crucial role in supporting our sales efforts and ensuring seamless customer experiences.
What you'll be doing
Provide comprehensive sales support to the wider sales team, including processing customer orders, handling inquiries, and updating customer records.
Manage all enquiries & leads from Marketing, Facebook, WhatsApp, Calls, Toll Free, Email & Walk-in.
Ensure well maintenance of attractive product displays in the showroom, ensuring the showroom floor is visually appealing and organized.
Assist with implementing promotional campaigns, including offering discounts or running special offers and ensuring they are communicated clearly to customers.
Maintain a thorough understanding of our products, services, and pricing to provide accurate information to customers.
Identify and recommend process improvements to enhance the efficiency and effectiveness of the sales support function.
Handle customer complaints or issues, and ensure a positive shopping experience by providing solutions or directing customers to the appropriate department.
What we offer
At Signature Group, we are committed to providing our employees with a rewarding and supportive work environment. In addition to a competitive salary, we offer a range of benefits, including:
Opportunities for career development and further training.
Discounts on our company products.
Team activities and social events.
Job RequirementsWhat we're looking for
Minimum 3 years of experience in a sales support or administrative role, preferably in servicing/hospitality industry.
Well groomed and pleasant attitude.
Strong communication and interpersonal skills, with the ability to build effective relationships with internal and external stakeholders.
Excellent organisational and time management skills, with the ability to prioritise and multitask effectively.
Proficient in using Microsoft Office suite.
A team player with a customer-centric mindset and a keen eye for detail.
Proactive and resourceful, with the ability to work independently and take initiative when required.
Candidate with design drawing skills will be an added advantage to present ideas and options to customers more effectively.
SkillsCustomer Service
Administrative Support
Company BenefitsGrowth & DevelopmentCommitment to develop and train our people.
Medical BenefitsDental, Outpatient, Hospitalization, Personal Accident, Yearly Body Checkup are provided.
Free ParkingFree Parking for all our employees.
CafeWe have our very own cafe known as 'Signature Cafe' with delicious food & award-winning barista. Staff meals are subsidised.
Additional InfoCompany ActivityLast active - few minutes ago
Experience Level1 - 3 Years of Experience
Senior Executive
Job SpecialisationCompany ProfileFrom its humble beginnings in 1994, Signature has grown from a local distributor and retailer to now, the largest kitchen manufacturer in Malaysia. For over two decades, the company has established itself as the market leader in the local kitchen industry under the brand Signature Kitchen, bringing to the world the value of a brand synonymous with quality craftsmanship.As we continued to grow from strength to strength, our holding company, Signature International Berhad was incorporated and public listed on Bursa Malaysia in 2008. To date, Signature holds the record of the largest kitchen retail network in Malaysia, with a substantial presence across 15 countries in both retail and project segments. We have successfully completed projects that include prestigious and luxury properties in Malaysia, as well as globally.Today, Signature is at the forefront of revolutionizing the landscape of home living solutions with innovation, design and a deep understanding of customers' aspirations. Our flagship brand 'Signature' now encompasses a full range of built-in living space furniture and wardrobes, strengthening our position as one-stop home living solutions provider for homeowners and project managers seeking trusted quality from a market leader, comprehensive service and a cohesive aesthetic for living spaces.#J-18808-Ljbffr


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