Job Description:
Vanderlande provides its customers with life-cycle services for material handling systems. Maintenance Services on MHS equipment on site is an integrated and important part of our core business as a company. Vanderlande focuses on continuously improving by intense cooperation between all the disciplines within our company together with our customers.
As a Senior Field Service Engineer, you will support our key customer in the APAC region in maintaining and repairing the system. You are required to travel in the APAC region, sometimes to customer locations abroad, where the duration can vary from a few days to a few weeks. You will be based at one of the key customer sites to support the maintenance team and will assist in preventive and corrective maintenance activities.
Key Responsibilities:
Provide Level 2 technical support for the maintenance team on site for APAC sites, focusing on mechanical, electrical, and LLC (PLC & FSC).
Be part of the maintenance team on site that covers 24x7.
Occasionally work on shift to support other team members.
Execute maintenance plans and perform preventive and corrective maintenance activities.
Coordinate with the hotline team to resolve incidents that require Level 3 support.
Travel to site with short notice.
Be on-call as part of the roster.
Attend to incidents and prepare detailed reports of faults, troubleshooting, root causes, and solutions.
Support projects initiated by the Service department as a Project Engineer.
Qualifications:
Bachelor's degree/diploma in Electrical and Control, Mechatronic Engineering, or similar.
At least 5 years of working experience in material handling systems (warehouse, parcel, or baggage handling system) or similar industries with low-level and high-level control systems.
Knowledge of control systems (PLC, Siemens).
Analytical ability to structure and solve technical problems.
Ability to work independently and collaboratively in a fast-paced environment.
Knowledge and experience with DOS Maximo or equivalent CMMS.
Good communication and presentation skills.
Proficient in reading, writing, and speaking in English and the local language.#J-18808-Ljbffr