Senior Front of House/ Junior Studio LeadThis job is for a Senior Front of House/ Junior Studio Lead where you will lead a team, handle customer experience, and ensure studio success. You might like this job because you get to coach and develop your team while driving efficiency.
Job Type:Full-Time
Posted:Few days ago
Job DescriptionAs a Senior Community Associate (Senior Front of House), you are an Acting Studio Lead and must act as a brand ambassador, championing successful teamwork and encouraging healthy communication.
You are expected to carry out all studio duties and responsibilities to the highest standards to set the best possible example for the rest of the team, especially the other community team members who will look to you for support and guidance.
Role OverviewReporting to either the Jr Studio Lead or the Sr Studio Lead, you will effectively handle all aspects of customer experience and facilities to ensure that the studio is a successful business unit.
ResponsibilitiesLearn how to work within the business (on shifts) to drive top performance.
During admin time (within shift times), support the Jr/Sr Studio Leads in their tasks, including building maintenance, customer service support, pulling reports, purchasing, and ordering.
Lead the team during shifts and monitor quality control of staff and business operations.
Continually develop and direct your team through coaching, feedback, and follow-through to drive efficiency and effectiveness.
Job RequirementsPunctuality, reliability, ability to think in pressure situations, client service, patience, problem-solving skills, calmness under pressure, and proactivity.
SkillsCustomer Service
Greeting Customers
Customer Relationship Management
Punctuality
Reliability
Calmness Under Pressure
Detail Oriented
Company BenefitsRockstar Team Outings:Monthly team outings include meals, drinks, and parties.
Unconventional Working Hours:Flexible working hours to suit your needs.
Paid Vacation Days:Get paid vacation days to take breaks.
Music at the Workplace:Enjoy music while you work.
Competitive Pay:We believe everyone deserves to be paid their worth!
Get Fit with Us:Join any of our classes for FREE!
Company ProfileFLYPROJECT is an integrated fitness concept focused on building group fitness projects that push you towards your fitness goals, guided by a passionate team. We aim to be the best part of our members' day, every day, with exceptional customer service as our number one priority.#J-18808-Ljbffr