Organisational Development (Human Resources & Recruitment)
The HR Specialist in our Global SSC will play a critical role in supporting the HR functions for multiple regions. This role involves managing employee data, processing HR transactions, and providing high-quality administrative support. The ideal candidate is detail-oriented, customer-focused, and has substantial experience in HR operations.
Key Responsibilities:
Employee Data Management: Maintain and manage employee records comprehensively and accurately in the SF.
HR Administration: Perform HR administrative tasks including onboarding, offboarding, employee status changes, and benefits administration.
Compliance: Ensure all HR operations comply with local and international regulations and company policies.
Employee Support: Act as the first point of contact for HR-related inquiries from employees and provide timely resolutions.
Process Improvement: Identify opportunities to improve HR processes and support the implementation of new HR initiatives.
Reporting: Generate and analyze HR reports to assist in strategic decision-making.
Collaboration: Work closely with other HR team members and different departments within the organization.
Training & Development: Support the training and development initiatives by organizing sessions and maintaining training records.
Projects: Participate in HR projects and initiatives as required.
Qualifications:
Bachelor's degree in Human Resources, Business Administration, or a related field.
Minimum of 1 years' experience in an HR operations or similar role.
Strong knowledge of HR software systems and digital tools.
Excellent analytical and problem-solving skills.
Proficiency in data analysis and reporting.
Strong organizational and time management skills.
Excellent communication skills, with the ability to interact effectively with employees and BPs globally.
Familiarity with global HR processes and practices is a plus.
Ability to work collaboratively in a team environment.
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