Senior Information Technology Executive (Based In Langkawi)

Senior Information Technology Executive (Based in Langkawi)Management (Information & Communication Technology)
Full time
Responsibilities:
Manage and support all hotel systems (e.g., OPERA, Oracle, PABX, UPS, etc).
Troubleshoot IT-related issues for in-house guests (e.g., Wi-Fi/network problems).
Support the F&B team by updating or changing menu prices in the POS system.
Perform regular health checks and capacity studies to ensure optimal server and network performance.
Manage system changes with the support team to ensure uninterrupted service.
Liaise with vendors for IT infrastructure maintenance or new setups.
Maintain an inventory of all equipment, software, and software licenses.
Coordinate and manage IT documentation and contract agreements.
Be aware of hotel MIS emergency procedures.
Any other delegated tasks as and when required by the superiors and management.
Requirements:
A Diploma or Bachelor's degree in IT, Computer Science, or a related field; relevant certifications are a plus.
At least 5 years of experience in IT support or system administration, with strong expertise in hardware, software, and network maintenance.
Experience in the hotel industry is preferred.
Proficiency in reading, writing, and speaking English.
Excellent problem-solving and communication skills, with the ability to manage tasks and prioritize effectively in a fast-paced environment.
Service-oriented with attention to detail.
Able to work independently and contribute effectively as part of a team.
Self-motivated and energetic.#J-18808-Ljbffr