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The Country Product Specialist supports in driving and growing profitably and at high customer satisfaction within their own country by translating global and regional strategy and initiatives into local Product and Performance plans, ensuring execution, and providing support with expertise and guidance.
Key Responsibilities
Implement and cascade Global and Regional Product Guidelines within the country.
Optimize and grow the product portfolio within the country (footprint/locations & services) by identifying market trends, opportunities, and customer needs.
Manage capacity and product offerings aligned with market demands.
Relationship Management / Procurement
Foster collaboration between Product Development, Delivery, CX, and Sales teams.
Drive cost reductions through optimal allocation and effective contract management.
Profitability & Pricing Management
Lead product initiatives with the Sales, Delivery, and CX community.
Oversee all pricing activities within the country, including but not limited to price setting, strategy, and margin optimization.
Initiate cost-saving measures and ensure pricing aligns with global governance policies.
Performance Management
Enhance the performance of services and products in the country.
Focus on maximizing revenue, EBIT, and gross profit through upselling, cost management, and developing new revenue streams.
Strengthen engagement with the global network to drive value creation.
Introduce and implement new products, ensuring successful go-live launches.
Cultivate a culture of performance transparency and continuous improvement.
People Management
Build a strong community across products and functions, fostering collaboration across functional and organizational boundaries.
Who we are looking for
Strong product knowledge and expertise in Malaysia/Singapore markets.
Financial acumen with the ability to interpret and act on P&L insights.
Team player with strong stakeholder management skills and the ability to collaborate effectively in a matrix organization.
Commercially driven with cultural openness and excellent communication skills.
Proven ability to engage with customers effectively.
Proficiency in change and project management.
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Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
How many years' experience do you have in the logistics, freight & delivery services industry?#J-18808-Ljbffr