Benefits:Recognition of All Public Holidays in Selangor
Employee Engagement Activities & Festival Celebrations
Free Gym and Badminton Activities
Monthly Departmental Lunch
Free-flow Snacks and Beverages
Afternoon Tea Time is Provided on Weekly Basis
Good and Positive Working Environment
Accommodation is Provided for Outstation Employees
Corporate Employee Purchase Program (CEPP)
Company Uniform Provided
Free Employee Parking
Responsibilities:
Provide comprehensive technical support for hardware, software, network access, and business applications to all onsite end-users.
Conduct remote troubleshooting and escalate critical issues to the technical team as needed.
Ensure effective server backup and disaster recovery strategies are in place.
Collaborate closely with third-party vendors for the deployment and maintenance of hardware, software, and PC assets.
Manage IT Licenses which includes all software such as Office 365 and other software.
Maintain compliance with cybersecurity policies and procedures, focusing on server and system hardening.
Monitor and report on security vulnerabilities, implementing necessary patches and remediation actions.
Document processes and procedures, updating existing documentation, including system and user manuals.
Safeguard the security of the IT environment through regular security patching and firewall management.
Collaborate with internal stakeholders, partners, and suppliers to enhance IT service delivery.
Install and maintain essential internal infrastructure components, including servers, routers, switches, and firewalls.
Proactively monitor and address activity security incidents, ensuring timely resolution of potential threats.
Other duties and assignments to be assigned by the Management as and when necessary.
Requirements:
Candidate must possess a Diploma/Degree in Information Technology, Computer Science, or a related field.
Minimum of 3 years' experience as IT Administrator, System Administrator, or related position.
Knowledge of computer systems, printers, and network equipment.
Solid experience of supporting users at 1st, 2nd, and 3rd levels including remote users.
Experience in Windows, Storage, SAN, NAS, O365, and virtual environment.
Candidates fluent in Mandarin preferred as the job role requires communication in Mandarin.#J-18808-Ljbffr