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At Principal, we invest in what matters.
And building talented teams is where it all begins.
We're drawn to people who bring unique perspectives, passion, and expertise to help us advance the financial security and well-being of our customers, transform our growing business, and drive positive change in the communities where we live and work.
When we invest in you, and you invest in us, great things happen.
About the role
The Senior Business Analyst will be expected to work together with the team to provide technical support to users, assisting in system integrations as well as assisting the business in analyzing and providing IT solutions.
Key Job Responsibilities
Application Support (40%): Understands work assignment including prioritizing based on the agreed delivery dates.
Main scope of work includes adhering to service level agreement (includes troubleshooting), participates in projects based on defined roles, carries out testing & deployments.
Software Development (5%): Develops and maintains ETL tools and reports.
People / Project Management (10%): Provides guidance to the team members and builds good rapport with colleagues.
As a technical lead to provide technical consultations.
Business Analysis (35%): Manages requirements at the project level to fulfill business needs.
The tasks include defining the business requirements, outlining the problems, seeking opportunities and solutions and reports back to the stakeholders.
Policies & Procedures (5%): A strong understanding in IT P&P as adhering & enforcing are required.
Improves the current processes/procedures.
Documentation is required.
Knowledge & Training (5%): Attends relevant technical and soft skill trainings including knowledge sharing.
General: Practices agile approach where applicable.
Assumes any other duties as and when required by Management.
Key Job Requirements
Bachelor's Degree in Computer Science, IT or other related fields of study
Professional certifications such as ITIL and Certified Business Analyst Professional (CBAP) would be an added advantage
Minimum 7 years of working experience in providing application/system support and business analysis.
Documentation skills: creates business requirements document
Analytical skills: performs analysis in a structured manner
Problem solving skills: ability to identify, troubleshoot & address issues
Communication skills: communicates effectively at all levels
Technology skills: working knowledge of SQL databases, IT hardware & software
Knowledge on Salesforce and Anti-Money Laundering (AML) systems will be an added advantage
Experience Principal
At Principal, we value connecting on both a personal and professional level.
Together, we're envisioning a more purpose-led future for financial services – and that starts with you.
Our success depends on the unique experiences, backgrounds, and talents of our employees.
And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being.
Check out our careers site to learn more about our purpose, values and benefits.
Principal is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or disability.
Seniority levelMid-Senior level
Employment typeFull-time
Job functionInformation Technology
IndustriesInvestment Management and Financial Services#J-18808-Ljbffr