Senior It Specialist (System & Support)

1. Maintenance/New Setup - Provide technical support as below
a. Device - hardware such as servers, laptops, printers, tabs, phones etc
b. User Account Maintenance - creating, modifying, and deleting user accounts, as well as managing access permissions to IT resources.

2. Support & Tracking
a. Manage IT administrative tasks, including user account management, asset tracking, and documentation. (Maintain documentation of IT systems, procedures, and policies)
b. Coordinate IT equipment purchases, leases, and maintenance agreements.
c. Maintain inventory of IT assets and track usage and lifespan.

3. Software/System
a. Strong skills & knowledge in Microsoft Office 365, Microsoft SQL Server, WMS systems, SFA systems, Accounting System – Autocount, Web server, Email server, FTP server or DNS
b. Experience with backup and recovery solutions, and the ability to develop and implement data backup and disaster recovery strategies.

4. Training & Project
a. Provide internal training and assistance to end-users on IT-related topics.
b. Assist in IT project implementation as and when required

Job Requirements
1. Diploma or Bachelor's Degree in Computer Science/ Information Technology or equivalent.
2. At least 3-5 years relevant working experience. Working experience in Autocount/autocount dealer company is advantage.
3. Ability to work effectively in a fast-paced, dynamic environment.
Salary: RM5,000 to RM7,000 per month