We believe that entrepreneurs are society's problem solvers. They see opportunities in complexities and drive us towards progress. Osome doesn't want entrepreneurs to be distracted from the important task of searching for the best solutions. By letting us handle all the routine tasks, entrepreneurs can focus on driving their business forward. We're Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time. We're experiencing tremendous growth in both clients and team members. We have over 500 people in our global offices . We're looking for more bright minds who'd love to change the world by solving complex problems. What you'll do: Product and Cross-Functional Collaboration: Work closely with product managers and other team members to find problems and turn them into product ideas. Make sure that what we're making matches what the business wants and what our customers need. Assist the product teams from coming up with ideas to launching the product and making it better over time. Operational Excellence: Establish and maintain operational processes and procedures to streamline product development, deployment, and support activities, ensuring efficiency, scalability, and quality. Team Management: Provide leadership, guidance, and mentorship to our operational team, fostering a culture of collaboration, accountability, and continuous learning. Performance Monitoring: Define key performance indicators (KPIs) and metrics to track operational performance, analyze data to identify insights and opportunities, and drive continuous improvement initiatives. Project Management: Oversee project planning, execution, and delivery, ensuring on-time and within-budget completion of product initiatives while managing risks and dependencies effectively. Change Management: Create and put into action plans to help people smoothly accept and use new products and features, including training sessions and making helpful documents, to make sure the change goes well. Who you are: Bachelor's degree in business, finance, engineering, or related field; MBA or advanced degree preferred. At least 5 years of experience in product operations, project management, or related roles, preferably in the fintech or accounting industry. Strong strategic thinking, analytical skills, and problem-solving abilities, with the ability to translate business requirements into actionable plans and initiatives. Excellent communication, interpersonal, and leadership skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels. Experience with agile development methodologies, project management tools, and product management frameworks is preferred. Demonstrated proficiency in presenting progress results and numerical data to stakeholders including C-Level in a clear, concise, and compelling manner, fostering understanding and alignment. Passion for innovation, technology, and driving positive change in the financial services industry. Our Benefits Osome grows alongside you, but we already have a few perks: Competitive salary Multi-cultural environment to enhance your global perspective. Learning opportunities and mentorship from peers and leaders, including a yearly continuous professional development budget Mental Health Leaves Birthday Leaves Flexible working arrangement; working from home Miscellaneous allowances that are capped up to RM800 Supportive and closely-knitted team Equal Opportunity Statement At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters. Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today. If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.
