Senior Merchant Service - Penang Island

Job ResponsibilityTo ensure Easy Payment Product Sales & operations are functioning well.
Maintain a good level of merchant servicing.
Monitor merchant sales performance, identify and develop new accounts.
Handle and follow up on merchant complaints and feedback.
Active engagement with the merchant.
Conduct training for new merchants.
Create and build a good relationship between the organization and merchants to foster loyalty as business partners.
Monitor sales claims and ensure no sales claims expire.
Job RequirementsDegree or Diploma holder in any discipline.
STPM/SPM with a minimum of 3 years related experience and team leadership experience for senior roles.
Fresh graduates are welcome to apply.
Good command of English and Bahasa Malaysia.
Mandarin speaker will be an added advantage.
Lesson planning skills to systematically incorporate key elements.
Presentation skills to deliver content to participants.
Able to communicate effectively with all levels and target audiences.
Listening skills to empathize and understand others' ideas.
Persuasion skills to motivate others towards positive actions, attitudes, and behaviors; ability to handle and manage stress.
PC literate.
Possess own transport.
Job BenefitsEPF/SOCSO
Yearly Bonus
Open culture#J-18808-Ljbffr