Management (Manufacturing, Transport & Logistics)
Full time
As theSenior Operations Manager , you will be responsible for managing the daily operations of shipping, logistics, and supply chain activities related to the import and export of animal feed raw materials. You will work closely with suppliers, logistics partners, and internal teams to ensure efficient operations and exceptional customer service for the animal feed trading business. This role will report directly to the General Manager.
Job Responsibilities:
Assist General Manager in operational activities related to the import and export of animal feed raw materials, ensuring efficient execution of orders and timely delivery to customers.
Oversee logistics and transportation activities, including scheduling shipments, optimizing routes, and managing warehouse operations.
Collaborate with various departments to improve operational processes to enhance efficiency, reduce costs, and improve customer satisfaction.
Ensure compliance with all relevant regulations and standards governing the production, transportation, and sale of animal feed products.
Work closely with sales and customer service teams to ensure that customer orders are fulfilled on time and according to specifications, resolving any operational issues that may impact customer satisfaction.
Lead and motivate a team of operations and logistics staff, providing guidance, training, and performance management.
Job Requirements:
Bachelor's degree in Business Administration, Supply Chain Management, Agriculture, or a related field. A Master's degree may be preferred.
Proven 8 years of working experience in operations management
Strong knowledge of supply chain, shipping, logistics, and inventory control principles.
Knowledge of regulatory requirements and quality standards related to animal feeds trading is advantageous.
Proficiency in MS Office and experience with ERP or inventory management software.
Excellent leadership and managerial skills with the ability to build and motivate a high-performing team.
Strong analytical and problem-solving abilities with a focus on continuous improvement.
Effective communication skills and ability to collaborate with internal teams, suppliers, and customers.
Applicants must be willing to be based atHQ - Bukit Jelutong, Shah Alam .#J-18808-Ljbffr