This job is for a Senior Product Designer at Grab focusing on online food and mart discovery. You might like this job because it involves defining consumer experiences and collaborating with a diverse team to innovate in the online ordering space.
Location: First Avenue, Petaling Jaya
Employment Type: Full-Time
Posted: A few hours ago
Job DescriptionAbout Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Get to Know the TeamAs a Senior Product Designer on the Food/Mart team, you will be part of a group of accomplished product designers and UX writers who are carving the pathway for the future of online ordering and discovery. The future of online food and mart will leverage Grab's ecosystem, focusing on seamless payments, reliable fulfilment, and the establishment of relationships that build trust between consumers, merchants, and driver-partners who deliver the food.
Get to Know the RoleAs a Senior Product Designer, your role will involve daily collaboration with a dynamic and diverse team of specialists. This includes other Product Designers, Product Managers, Analysts, Engineers, and Business Stakeholders. You will report to the Senior Designer Manager and work onsite at the Grab Malaysia office.
The Critical Tasks You Will PerformDefine consumer experience for online food and mart discovery and ordering, leveraging Grab's ecosystem.
Outline merchant and driver-partner experience including order creation, allocation, collection, payment verification, and delivery.
Understand global on-demand apps used by consumers, drivers, and businesses.
Conduct various types of testing for consumer and driver-partner on-demand solutions.
Collaborate with stakeholders on information architecture, user journey mapping, and wireframe flows.
Enhance experiences across platforms for consumers, merchants, and driver-partners.
Deliver excellent design artefacts from ideation to prototyping/validation, inspiring other designers.
Create high-fidelity prototypes, collaborate with engineers, and develop top-quality product solutions.
Job RequirementsQualificationsWhat Essential Skills You Will Need
Provide a portfolio of your recent design work in English, showcasing your contribution and the impact of your projects. We recommend you provide clear context, outline your end-to-end workflow, and demonstrate how you go from problem discovery to launch.
Minimum 4 years as a product designer
Experience in on-demand service industry, online ordering and discovery, and online to offline service design.
Strong understanding of web/mobile UX design and design systems.
Working knowledge of mobile/web front-end development.
Ability to create prototypes and conduct various types of user tests.
Keen eye for visual design with hands-on user interface design experience.
Proficiency with design tools like Figma/Figjam, ProtoPie, AfterEffects or similar.
Ability to present design concepts to stakeholders.
Experience in service design, user research, and translating findings into product features/improvements.
Life at GrabWe care about your well-being at Grab; here are some of the global benefits we offer:
We have your back withTerm Life Insuranceand comprehensiveMedical Insurance.
WithGrabFlex,create a benefits package that suits your needs and aspirations.
Celebrate moments that matter in life with loved ones throughParentalandBirthday leave , and give back to your communities throughLove-all-Serve-all (LASA)volunteering leave.
We have a confidentialGrabber Assistance Programmeto guide and uplift you and your loved ones through life's challenges.
What we stand for at GrabWe are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
SkillsProduct Knowledge
Product Design
Figma (Design Software)
FigJam (Software)
Company BenefitsWe provide health & wellness benefits, including insurance coverage for employees and their families.
Work-Life IntegrationWe offer flexible work arrangements & leave policies to support each Grabber in living their best personal & professional lives.
Maternity and Paternity LeaveTo celebrate the joyous moments of our employees' lives, maternity and paternity benefits are also available during this special time.
Community DaysWe give Grabbers the time to give back. LASA (love-all-serve-all) is a day of leave for Grabbers to volunteer for worthy causes of their choice.
We prioritise growth and invest in the continuous L&D of our team through training programmes, workshops and employee assistance programmes.
Flexible Spending AccountCraft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
Additional InfoCompany ActivityLast active - few hours ago
Experience Level4 - 15 Years of Experience
Senior Executive
Job SpecialisationGeneral IT, General Product Management, IT Product Management
Company ProfileGrabBut as we've grown, so has our impact. We are a driving force behind positive change in the communities we serve and we have a vision to create a better everyday life for millions at the core of everything we do. Our triple bottom-line efforts focus on people, planet and profits and are underpinned by robust governance structures that drive responsible business practices.
Our vision is to be SEA's most personalised talent ecosystem; elevating human progress by helping careers and companies grow.#J-18808-Ljbffr