Job Purpose GBS Transformation Team's purpose is to provide specialized resources to manage and support selected projects, to support in achieving Amway's A70 and Digital Transformation strategic goals. The GBS Transformation Senior Project Manager's primary purpose is to lead the GBS Transformation Roadmap Projects to ensure successful implementation according to Project Management best practices. To develop, improve, and standardize the GBS Transformation project management framework, processes, tools, and technologies. This position reports to the GBS Transformation Manager (part of the GBS Transformation Team, and overall Service & Process Excellence function), and will work closely with the GBS Transformation Team members, project team members, and stakeholders from various business functions (and external service providers), and key functional managers and executives. Project Manager role : Leads complex programs and projects and serves as a liaison between key stakeholders including functional units (e.g., Technology, Supply Chain, Marketing, R&D, etc.) and markets. Serves as the key point of contact for all aspects of the program or project; ensures smooth execution and delivery Defining the project governance (controls – meeting and reporting cadence, stakeholder groups) Setting up tools and standards for managing the program. The project manager directs the creation, approval, and ongoing change control of the project plan. Planning the overall program/projects and monitoring the progress. Delivering the project within the assigned budget. Managing risks and issues log and taking corrective measurements. Performs Project Tracking. The project manager applies this proactive approach in routinely tracking the project members' progress against their project commitments. Defines Project Roles and Responsibilities and ensures that project members understand what is expected of them and what they should expect from one another. Drives ownership of decisions to the level where the accountability of the decision lies. Managing stakeholders' communication and change management activities Managing the main program documentation and repositories Studies the lessons learned from prior projects and applies the most important lessons to the new project. Adopts Project Management Best Practices. The project manager, not management, is responsible for defining, teaching, and enforcing the use of good project management practices. Promotes stakeholder and end-customer involvement. The project manager recognizes that project success is directly related to satisfying the end-customer; therefore, end-customer involvement is essential to ensure project success. Enforces Effective Change Control. The project manager ensures that scope changes, communications, and quality are carefully managed. Adheres to and proponent of the Lean Operations framework, Inc. High-Performance Culture (5Rs) • Mentors Project Members. The project manager supports the development of the project team. Promotes Good Working Relationships. The project manager serves as a role model in promoting good working relationships across a project. In-house consultancy for projects and programs. Providing training to projects and programs management teams. Program Manager role: Managing and utilizing resources across projects. Cross-project interdependency management Reporting to senior management. Serves as the key point of contact for all aspects of the program; ensures smooth execution and delivery. Auditing and health checks on projects and programs. Related Experience The Project Manager must have strong practical experience in project management, which was gained through managing small, medium, and large and complex projects. Minimum 7 years of experience in the field of Project Management, Transformation, and Process Improvement/ Excellence. Preferred - Certification in PMI / PMP, Agile, Lean Sigma course/certification
