World-renowned manufacturer of consumer electronics
Job Description
Under minimal supervision, helps support a dynamic and globally expanding infrastructure environment, focusing on leveraging cloud technologies and systems transformation.
Contributes to a high-performing team by constantly improving the corporate infrastructure through optimization, automation, and leveraging new tools and processes.
Provides thought leadership and actively contributes to multiple business-enabling projects while providing day-to-day technical support to others on the Systems Administration team as well as the Desktop Services team.
May assist with the development of lower-level System Administrators.
Serve as a SME on large, complex, and global infrastructure projects that may require cross-department resources and coordination.
Manage our existing HP and Microsoft Windows server environment, including 2008/2012 Active Directory Services, 2008/2012/2016 Microsoft Windows Servers, and 2013/2016 Microsoft Exchange Servers, including responsibility for supporting and optimizing the patch strategy for our servers.
Support and improve the Enterprise Data Center Backup operations and disaster recovery planning and testing.
Evaluate issues and trending to identify root-causes and implement improvements in the enterprise.
Audit, monitor, and optimize systems in order to achieve and maintain maximum performance.
Develop and document programs, scripts, and standard operating procedures pertaining to systems administration.
Research and assess future technology options to support technology growth and maturity.
Develop and provide recommendations to aid in hardware and system software planning and budgeting.
Support and implement cloud-based solutions including but not limited to Microsoft 365, backups, and collaboration tools.
Work closely with the desktop, applications, regional resources, and network teams to ensure high-quality solutions and customer satisfaction.
Other duties as assigned.
Job Requirements
Bachelor's degree in Business, MIS, or equivalent work experience.
Minimum of 5 years of technical experience with Microsoft Enterprise technologies.
MCSE certification preferred.
Proficiency with Microsoft Active Directory design, configuration, and administration.
Proficiency with managing and maintaining Virtualization technologies such as Microsoft Hyper-V and VMWare vSphere.
Comprehensive knowledge of Microsoft Exchange and Microsoft Lync.
Experience with the design, implementation, and support of Microsoft Office 365, Microsoft Windows Azure, and other cloud technologies is highly desired.
Comprehensive knowledge of enterprise server security and patch management.
Comprehensive knowledge of configuration and change management.
Experience in an environment with multiple operating systems and Windows domains.
Solid understanding of disaster recovery and business continuity processes and practices.
Exercises sound judgment and critical thinking when selecting and deploying methods, techniques, and evaluation criteria to achieve desired results and obtain solutions for assignments that are difficult and of diverse scope.
Ability to prioritize work and seek escalation in a timely manner when required.
Applies critical thinking to troubleshoot problems quickly, under time constraints, and with interruptions. Problem resolution typically includes: understanding SLA management and reporting, restricting knowledge transfer to pertinent information only, following notification processes and protocols, and managing multiple issues simultaneously.
Project experience, involving work on multiple projects as a project leader or subject matter expert.
Has a full understanding of industry practices and/or company policies and procedures.
Able to work on problems of diverse scope where analysis of data or situations requires evaluation of identifiable factors.#J-18808-Ljbffr