Senior Specialist Government Digitalization (Education)

Details of the offer

Assist the Head of Education to build and maintain relationships with senior leaders in Ministry of Education, universities, specialized education institutions, banks, and other external stakeholders. Act as the strategic interface between PayNet and the top management of external stakeholders. Influence stakeholders to execute campaigns and implement measures to catalyze digital payment adoption at higher education institutions (HEIs). Act as an advocate for stakeholders and ensure positive stakeholder perception of PayNet.
KEY AREAS OF RESPONSIBILITIES
Strategic Development
Assist Head of Education in strengthening relationships with HEIs to secure their participation in PayNet initiatives.
Provide strategic insights and solutions to stakeholders, identify opportunities for industry collaboration, and harness collective industry efforts to support the transition of HEIs into "Cashless First Campuses".
Lead and coordinate efforts with financial institutions, non-bank payment services providers, and other key stakeholders to improve the efficiency, inclusiveness, and value proposition of the digital payment ecosystem at HEIs.
Monitor the implementation and impact of PayNet's initiatives at HEIs, prepare progress reports, and provide recommendations to address challenges.
Building Relationships
Act as a trusted advisor and the intermediary between senior leaders of HEIs and other stakeholders within PayNet.
Ensure that industry views and needs are taken into account and that PayNet's initiatives are syndicated with the senior leadership of HEIs and other stakeholders.
Participate actively in internal and external engagement in harnessing potential business opportunities for PayNet, with a greater focus on the Education sector.
Obtain market intelligence by actively syncing up with internal as well as market leads on industry developments and plans to synergize it with HEIs' needs.
Advocacy
Advocate for stakeholders to ensure PayNet's services and initiatives meet their business priorities and needs.
Assist Head of Education to shape and build positive stakeholder perception of PayNet.
Build PayNet's credibility and communicate PayNet's value proposition to align initiatives with HEI's strategic objectives.
Leadership
Provide guidance and advice to junior team members to ensure the functions under the Government Digitalisation Division are met and in line with the organization's objectives.
Coordinate with other departments/divisions to ensure PayNet's products, services, and initiatives are communicated to the stakeholders effectively.
Shape and reinforce a customer-focused, high-performance organisational culture.
Act as an advocate and change agent to continuously improve engagement processes and outcomes.
QUALIFICATIONS
Bachelor's Degree in any discipline.
3 – 5 years of experience in government relations function, public policy, or a related field.
Strong understanding of government processes, advocacy strategies, and stakeholder management.
Good understanding of the Malaysian payments landscape and the financial industry at a broader level.
Well-versed with PayNet products/services.
Individuals in this role must:
Be able to communicate effectively, negotiate, manage conflict, build alliances, and manage relationships.
Exhibit excellent people skills, decision-making, organizing, and planning.
Display strong empathy skills, able to listen effectively, and have good diplomacy skills.
Have a passion for championing digital payments in the Malaysian education sector.
Embark on an exciting career journey with Payments Network Malaysia Sdn Bhd (PayNet), the heartbeat of Malaysia's financial markets!#J-18808-Ljbffr


Nominal Salary: To be agreed

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