Senior Store Manager (based in Kuching, Sarawak)We are looking for a talented candidate to undertake:
Responsible for managing more than 2 stores/outlets' keys, store/outlet daily opening and closure on time.
Recruit retail team members as when required.
Developing sales strategy and leading retail team members to drive sales and achieve sales target.
Provide product and customer service training to retail team members regularly.
Serve customers with best customer service standard.
Ensure housekeeping is done every day.
Ensure cash float, sales collection and monetary related amount are calculated accurately, stored carefully and banked in accordingly.
Working closely with Area Manager on store operations, manpower issue and provide improvement solutions if any, and provide constructive feedback.
Ensure retail team members follow SOP as per according to Management and Retail Operations Department.
Ensure outlet appearance is clean, presentable and all merchandise display follow Visual Merchandising guidelines.
Monitoring stock movement and merchandise level in storeroom and raise to Merchandising team when there is insufficient stock.
Monitoring and key in Cap Plan, SCORE and attendance.
Accountable for Loss Prevention & Security not limit to CCTV, inventory and spot checking.
Update budget for monthly and annually sales target.
Plan and prepare monthly duty roster of retail team members under payroll cost and ensure attendances are met.
Prepare management report on a monthly basis.
Perform stock take activity for stores and responsible for stock loss occurred in store.
Assist team with any other projects on an as needed basis.
Perform any ad-hoc action assigned by the Management.
Coaching junior staff and people development.
Be resourceful in terms of capturing sales opportunities.
Are you the right person that we are looking for...
Candidate must possess at least a SPM, preferable Professional Certificate / Diploma / Advanced / Higher / Graduate Diploma / Bachelor's Degree in any field.
At least 6 year(s) and above of working experience in the related field is required for this position or equivalent retail experience.
Demonstrated fluency both written and spoken: English and Bahasa Malaysia.
Able to speak in Mandarin would be an added advantage.
Proficiency in Microsoft Office, especially in Excel.
Able to work on pre-planned shift, weekends or public holiday.
Excellent customer service and communication skills.
Passionate, dynamic, team driven and highly motivated individuals who are willing to take initiative and eager to learn.
Able to work independently and with minimum supervision and guidance.
Positive attitude and able to work in a fast pace working environment.
Interested applicants; please send in your completed resume to us by clicking on the "Apply Now" button.
We regret that only shortlisted candidates will be notified.
Thank you.#J-18808-Ljbffr