Cyberjaya, Malaysia | Posted on 22/10/2024
As a Senior Technical Tracking Specialist at Deriv's headquarters in Cyberjaya, Malaysia, you'll be at the heart of optimising our marketing technology infrastructure in the thriving "Silicon Valley of Southeast Asia." Our modern office is already home to a diverse community of talented individuals, and we're expanding to welcome even more.
Imagine implementing and managing state-of-the-art marketing tools to drive growth and efficiency, using your expertise to navigate complex technical integrations and ensure seamless data flow. Cyberjaya offers a unique blend of modern living and lush tropical surroundings, perfect for those seeking a balanced lifestyle. As part of our HQ team, you'll have the opportunity to make a measurable impact on Deriv's marketing success while experiencing the excitement and opportunity that Malaysia has to offer.
Your challenges and missionStrategise and optimise:You'll be the maestro of our marketing tech stack, constantly fine-tuning and orchestrating our tools to drive growth.
Master the CRM symphony:You'll ensure our CRM tools like Clevertap, DynamicWorks, and CustomerIO sing in harmony, creating a seamless customer experience.
Crack the attribution code:You'll wield the power of mobile attribution tools like Appsflyer and Adjust, revealing the true impact of our marketing efforts.
Unleash the power of data:You'll implement and harness Customer Data Platforms like Rudderstack, transforming raw data into actionable insights that fuel targeted campaigns.
Supercharge lead management:You'll streamline lead management with tools like Close.io, ensuring every potential customer gets the attention they deserve.
Be the tech guru:You'll be the marketing team's go-to tech expert, empowering them with training and documentation to make the most of our tools.
Bridge the gaps:You'll collaborate seamlessly with IT, product development, and marketing, ensuring everyone's on the same page and our tech works in perfect sync.
Stay ahead of the curve:You'll keep a finger on the pulse of marketing technology, always exploring new tools and solutions to keep us ahead of the competition.
Document like a pro:You'll create clear, concise documentation that empowers the entire team to use our marketing tech stack effectively.
Uncover hidden gems in the data:You'll dive deep into analytics tools like GA4, GSC, AppsFlyer, and CM360, transforming raw data into actionable marketing strategies.
Connect the dots:You'll implement precise web-to-app attribution, ensuring we understand the complete customer journey.
Track every move:You'll maintain meticulous tracking and reporting across all campaigns, ensuring every marketing dollar is accounted for.
Integrate seamlessly:You'll tackle the technical challenges of server-to-server integrations via API, ensuring accurate campaign measurement.
Keep the engines running:You'll troubleshoot and resolve technical issues, ensuring our marketing tech stack operates at peak performance.
Requirements7-8 years of experience in marketing technology, specifically related to hands-on implementation and management of:
CRM tools like Clevertap and Moengage
Attribution tools such as Appsflyer and Adjust
Lead management tools like Close.io, HubSpot, and similar platforms
Experience providing technical support and training to marketing teams
Familiarity with connecting and managing different marketing APIs, such as Google Ads API or Meta's CAPI
Strong technical skills with in-depth knowledge of marketing technology ecosystems
Understanding of APIs, data integration, and data flows across marketing systems
Excellent problem-solving abilities to diagnose and resolve technical issues
Ability to collaborate with cross-functional teams to achieve shared objectives
Strong communication skills, both written and verbal, to convey technical information to non-technical colleagues
Ability to keep up with new trends in marketing technology
A Bachelor's or Master's degree in Information Technology, Computer Science, or a related field
The best workplace you can possibly imagine — a gorgeous 5-storey building including a rooftop garden, a gym, squash court, yoga room, barbecue pit, jam studio, and a lot more!
A chance to work with top talent from across the globe (80+ nationalities)
Ample team-building and bonding activities
Great overseas travel opportunities
Competitive salary and annual performance bonus#J-18808-Ljbffr