Warehousing, Storage & Distribution (Manufacturing, Transport & Logistics)
Senior Warehouse WorkerThe Senior Warehouse Worker is responsible for clients' documents, household goods in storage or transit, cartons storage and retrieval.
They will engage and lead teams involved in the loading and unloading of outgoing and incoming delivery vehicles, load and secure to pallets, move inventory to delivery area, and unload from delivery vehicles and transport to and from the store to designated warehouse locations.
They will take responsibility for Warehouse administration and stocktakes in consultation with their supervisor.
Key ResponsibilitiesTeamwork and Reliability:Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes team spirit.
Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
Customer Service:Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, is always available for customers, follows procedures to solve customer problems, understands company products and services, maintains a pleasant and professional image.
Productivity:Manages a fair workload, volunteers for additional work, prioritises tasks, develops good work procedures, manages time well, handles information flow.
Quality:Is attentive to detail and accuracy, is committed to excellence, is continuously looking for ways to improve, monitors quality levels, finds root causes of quality problems, takes responsibility for and deals with quality issues.
Strives for high-quality performance in self and in the team; delivers timely and accurate results; resilient when responding to situations that are not going well.
Work Environment/Safety Management:Promotes mutual respect, keeps workplace clean and safe, supports safety programmes.
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About Crown Worldwide GroupCrown is the largest privately-held group of companies in the world providing a full range of international relocation services.
We are also a leader in business records management and provide specialized transportation and warehousing services.
Crown Worldwide Group operates from over 266 locations in almost 58 countries, providing global mobility services, transportation of household goods and fine arts, departure and destination services, business information storage, high value warehousing, freight forwarding and third-party logistics.
Established in 1965, the Crown Worldwide Group is a privately held company with global headquarters in Hong Kong.
We take pride in being an Equal Opportunities Employer.
We are committed to staff development, with a strong talent management programme in place to recognize and reward excellence.
Our culture supports and enables staff to enjoy their work, reach their potential and grow in the company.#J-18808-Ljbffr