Service Engineer

Job ID ******** Job Category Aftermarket & Service
Country:
Malaysia Country:
Malaysia Location:
Carrier (Malaysia) Sdn Bhd, No 10F-1, 10th Floor, Tower 5 @ PFCC , Jalan Puteri 1/2, Bandar Puteri, 47100 Puchong, Selangor Role: Service Engineer Location: Puchong, Malaysia Full/ Part-time: Full time Build a career with confidence Carrier is a global leader in Heating, Ventilation, and Air Conditioning (HVAC) and Refrigeration with an unmatched product and service portfolio. HVAC Asia Pacific is a regional division of Carrier's HVAC segment and includes Residential & Light Commercial, Applied, and Services & Controls solutions. The region includes B2B and B2C channels and a full range of brands that have recently been enhanced with acquisition of the China Giwee business in 2021, Toshiba's Corporation's HVAC business in 2022, and most recently the acquisition of Viessmann Climate Controls in early 2024.
About the role: As a Service Engineer, you will be responsible for inspecting, maintaining, repairing, and installing various heating, ventilation, and air conditioning systems. Your role will involve diagnosing issues, recommending solutions, and ensuring optimal functionality and efficiency of HVAC equipment especially in water-cooled and air-cooled chiller for commercial and industrial building.
Key Responsibilities: As the Service Engineer, you'll be responsible for:
Inspection and Diagnosis - Conduct thorough inspections of HVAC systems to identify issues, defects, or malfunctions. Utilize diagnostic tools and techniques to pinpoint problems accurately. Maintenance and Repair - Perform routine maintenance tasks to ensure the proper functioning of HVAC systems. Repair or replace defective components such as compressors, motors, filters, and thermostats. Address issues related to airflow, refrigerant levels, electrical circuits, and ductwork. Installation and Upgrades - Install new HVAC systems according to specifications and industry standards. Assist in the planning and implementation of system upgrades or replacements. Ensure compliance with safety regulations and building codes. Testing and Calibration - Conduct tests to evaluate the performance and efficiency of HVAC equipment. Calibrate controls, thermostats, and other system components to optimize functionality and energy efficiency. Documentation and Reporting - Maintain accurate records of service activities, including inspections, repairs, and maintenance tasks. Prepare detailed reports on findings, recommendations, and work performed. Communicate effectively with clients, supervisors, and team members. Customer Service - Interact professionally with customers to address their inquiries, concerns, and service requests. Provide guidance on the proper use and maintenance of HVAC systems. Offer recommendations for upgrades or improvements based on customer needs and budget constraints. Emergency Response - Respond promptly to emergency service calls, including evenings, weekends, and holidays, as needed. Troubleshoot urgent issues and implement effective solutions to restore HVAC functionality and ensure occupant comfort and safety. Requirements: Graduate of Bachelor Degree in Mechanical / Electrical and HVAC  Fresh graduate most welcome or 1 year working experience in relevant field. Strong knowledge of heating, ventilation, and air conditioning principles, components, and systems. Excellent problem-solving abilities and attention to detail. Effective communication skills, both verbal and written. Ability to work independently and as part of a team in a fast-paced environment. Valid driver's license and clean driving record. Willingness to adhere to safety guidelines and regulations. Flexibility to work non-traditional hours and respond to emergency situations. Benefits Be part of a truly global company with over 100 years of history Competitive salary and performance-based bonuses. Comprehensive healthcare and wellness programs. Opportunities for professional development and career advancement. Access to a wealth of learning resources, both internal and external Dynamic and inclusive work environment where everybody feels that they belong. Hybrid work model Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.
Join us and make a difference.
Apply Now!
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Join the team of experts developing tomorrow's cutting-edge heating and cooling innovations Carrier improves the world around us; Carrier improves people's lives; our products and services improve building performance; our culture of improvement will not allow us to rest when it comes to the environment. For further information on Carrier, please visit
MISSION AND PURPOSES
Mission
To be our customers' first choice for air-conditioning, heating, refrigeration, controls, fire and security solutions globally.
Purpose
We make the world a better place to live. We create comfortable, efficient, healthy, safe and secure environments, and ensure the global food supply is transported and preserved for safe consumption.
VALUES
Quality
Quality is the common denominator of all we do.
Performance
We strive for continuous growth to reinforce our leadership position.
We achieve world-class financial performance.
We continuously improve the productivity of our assets and resources.
Responsibility
We maintain the highest ethical standards.
We are environmentally responsible and drive to sustainability.
We care for our employees' health and safety.
We actively support the communities in which we do business.
We are a company of ideas, committed to research and development.
Our heritage inspires us to reach the next innovative, powerful and marketable idea.
Customer Care
We listen to our customers and respond to their needs.
We make it easy to do business with us.
We are committed to excellence in customer satisfaction.
Employee Development
We listen to our employees and treat each other with respect.
We are committed to employee and management development.
We value diversity in individuals and cultures.
HISTORY
A History of Innovation
UTC Climate, Controls & Security is a family of remarkable companies defined by its leading global brands and renowned for its unyielding commitments to innovation and environmental sustainability.
More than that, the UTC Climate, Controls & Security family may be unique in its legacy of founding entrepreneurs, men who not only built significant and lasting businesses, but who defined and even invented their industries. These extraordinary entrepreneurs are today a very real part of UTC Climate, Controls & Security's success in the vision and values they shared, and their names an essential part of the unit's competitive advantage.
Willis Carrier changed the world in 1902 when he designed the first modern air-conditioning system, provided the underlying framework for the design of air-conditioning systems with his 1911 Rational Psychrometric Formulae, and brought comfort air to the public with his centrifugal chiller. Dr. Carrier is the acknowledged Father of Air Conditioning, and his legacy of environmental stewardship today remains an important part of Carrier's ongoing innovation and leadership.
Join the team of experts developing tomorrow's cutting-edge heating and cooling innovations Carrier improves the world around us; Carrier improves people's lives; our products and services improve building performance; our culture of improvement will not allow us to rest when it comes to the environment. For further information on Carrier, please visit
MISSION AND PURPOSES
Mission
To be our customers' first choice for air-conditioning, heating, refrigeration, controls, fire and security solutions globally.
Purpose
We make the world a better place to live. We create comfortable, efficient, healthy, safe and secure environments, and ensure the global food supply is transported and preserved for safe consumption.
VALUES
Quality
Quality is the common denominator of all we do.
Performance
We strive for continuous growth to reinforce our leadership position.
We achieve world-class financial performance.
We continuously improve the productivity of our assets and resources.
Responsibility
We maintain the highest ethical standards.
We are environmentally responsible and drive to sustainability.
We care for our employees' health and safety.
We actively support the communities in which we do business.
We are a company of ideas, committed to research and development.
Our heritage inspires us to reach the next innovative, powerful and marketable idea.
Customer Care
We listen to our customers and respond to their needs.
We make it easy to do business with us.
We are committed to excellence in customer satisfaction.
Employee Development
We listen to our employees and treat each other with respect.
We are committed to employee and management development.
We value diversity in individuals and cultures.
HISTORY
A History of Innovation
UTC Climate, Controls & Security is a family of remarkable companies defined by its leading global brands and renowned for its unyielding commitments to innovation and environmental sustainability.
More than that, the UTC Climate, Controls & Security family may be unique in its legacy of founding entrepreneurs, men who not only built significant and lasting businesses, but who defined and even invented their industries. These extraordinary entrepreneurs are today a very real part of UTC Climate, Controls & Security's success in the vision and values they shared, and their names an essential part of the unit's competitive advantage.
Willis Carrier changed the world in 1902 when he designed the first modern air-conditioning system, provided the underlying framework for the design of air-conditioning systems with his 1911 Rational Psychrometric Formulae, and brought comfort air to the public with his centrifugal chiller. Dr. Carrier is the acknowledged Father of Air Conditioning, and his legacy of environmental stewardship today remains an important part of Carrier's ongoing innovation and leadership.
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