Electrical/Electronic Engineering (Engineering)
About the role
You will play a crucial role in providing high-quality technical support and ensuring the smooth operation of our cutting-edge electronic products and systems.
What you'll be doing
Proficient in the operation and hands-on maintenance of UPS systems, rectifiers, inverters, and battery solutions.
Experienced in site preparation, project management, testing, and troubleshooting.
Responsible for maintaining and updating technical support documentation.
Ensures optimal equipment performance by following manufacturer guidelines, troubleshooting issues, coordinating repairs, and assessing new technologies and methods.
Assists in the deployment and roll-out of new applications.
Provides support through procedural and project documentation.
Manages multiple cases simultaneously, ensuring timely resolution.
Tests and evaluates new technologies to determine their suitability.
Installs and configures hardware and software systems.
Troubleshoots and resolves network-related issues.
Conducts preventive and comprehensive maintenance on products.
Supports projects aimed at improving operational efficiency.
Handles technical support calls regarding product-related issues.
Performs additional tasks as assigned.
What we're looking for
A Degree or Diploma in Electrical Engineering, Electronics, or a related field is required.
At least 2 years of experience in UPS systems, rectifiers, inverters, battery systems, or related industries is preferred.
Willing to travel for work assignments as required.
Proficient in English, with strong communication skills.
Skilled in Microsoft Office applications and AutoCAD.
Dedicated and willing to work overtime when needed.
Possesses own transportation and is capable of working independently, with flexibility to travel for job assignments.
Demonstrates a positive attitude, proactive mindset, and a strong commitment to achieving excellence.
What we offer
Leave entitlements and benefits.
Opportunities for personal and professional growth within a listed company.
Additional attractive benefits.#J-18808-Ljbffr