Key Responsibilities:Calibrate equipment:To ensure accuracy in readings and functionality.
Pre-sales support:To perform preparation, installation, and commissioning of medical machines and also assisting in matters related to all technical issues.
Post-sales support:To conduct inspection, service and troubleshooting of products/equipment and also perform preventive maintenance service for all the products/equipment.
Service report:Able to deliver complete and accurate service reports.
Technical Support:To provide technical support to end user and manage customer complaints.
Updated Customer data:To update and keep all warranty customer data in our record and check if the faulty unit warranty validity.
Requirements:
Educational Background:Degree qualification in Biomedical engineering, Medical or related field.
Experience:Minimum of 1 -2 years working experience in dealing with healthcare professionals and medical industry.
Travelling:Opportunity to travel outstation and cover more than one area.
Language Proficiency:Proficient in English and Malay, both written and spoken.
Required Skill(s):Self driven, persistent, able to work under stress and continue to improve on performance.
Transport:Candidate must have own transport to travel cross states.
Application Questions:What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as a Services Engineer?
Are you willing to undergo a pre-employment background check?
How much notice are you required to give your current employer?
About IHB Healthcare:IHB Healthcare is one of the fastest growing medical device distributors and solutions provider in Malaysia. We carry international health brands from various product categories including hospital and homecare equipment, medical disposables, OTC pharmaceuticals, IVD rapid test kits and rehabilitation equipment. In the healthcare landscape which is often very conventional, we are committed to continuous planning and executing bold operational and marketing strategies for the benefit of our stakeholders.
Perks and Benefits:Medical Miscellaneous allowance, Dental, Vision, Staff Discount, Increment, Bonus, Insurance.#J-18808-Ljbffr